Decibel Insight solves problems for the world's largest websites by revealing exactly how their online visitors behave .Decibel Insight with dozens of cutting-edge experience metrics and algorithmically-detected user behaviors, get the full picture of the customer experience on your website.
Decibel insights enables to get to know about the actual behavior of visitors to the website. One can replay the visitor sessions and watch them in detail so that they can easily and quickly identify any type of problem or frustration which the visitor is facing.
Heatmaps allow to give meanings to the website data in such a way that one can spot any trend or differences in the behavior of visitors from whole audience or some specific segments by navigating the website with heatmap overlays.It enables to quantify the websites form’s effectiveness either by field to field or session by session. Every time a unique dashboard has been created for each form on the website, which allows to get a rapid diagnosis of all the performance and the issues.
Some of its comprehensive set of features include advanced segmentation; building relevant and significant segments based on the criteria. Conversion funnels; mapping the flow of visitors around the website from entry to conversion. Performance Reports; find out the speed of the web pages. Behavior Alerts; whenever a shift will be noticed in behavior of user on website, an email alert will be received.
Bi-directional Integrations; connect the behavioral insight with technology in marketing stack. Error Reports; get to know about every single error plus which line of code is responsible for that.