LexisNexis, release of LexisNexis InterAction Mobility1.3 : LexisNexis, a leading provider of content and technology solutions, announced the release of LexisNexis InterAction Mobility1.3. Mobility 1.3 is a secure mobile solution for accessing the market leading customer relationship management (CRM) tool for law firms. The new release simplifies the access, creation and editing of contacts and relationships managed from mobile devices and supports most iOS, Blackberry and Android devices and browsers. “The workplace environment isn’t limited to the confines of an office and today that means customer relationship management often happens while on the go,” said Rutger van der Wall, vice president and managing director, CRM & Analytics for LexisNexis. “To that end, professionals need both secure and mobile accessibility to their firm’s CRM data – no matter where they are or what device they are using. The Mobility 1.3 feature update also includes views of marketing lists and also working lists which allows users to review all of the different lists with which an individual contact’s record may be associated. For example, a user can check to see if a contact has been invited to a given event, if he or she has been marked to receive this year’s holiday card, or if that person is included in a particular working group. InterAction product managers have seen strong demand from customer surveys and product feedback mechanisms for this particular feature.
Mobility 1.3 also includes several strategic performance initiatives such as standing up a new hosting location in the Asia-Pacific (APAC) region, which further demonstrates InterAction’s commitment to that market and also to its 4,000+ registered Mobility users world-wide. Mobility 1.3 marks the fourth product release for mobile CRM since the solution was rolled out in September 2012.
LexisNexis is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. LexisNexis helps professionals at law firms and legal departments of all sizes manage the business element of their practice with innovative software and mobile solutions for customer relationship management, competitive intelligence gathering and assessment, time and billing management, matter management, client analysis, legal holds and more.