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Zoiper
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Zoiper

Overview
Synopsis

Zoiper is an on-premise and cloud-based softphone solution that caters to service providers, call centers, VoIP integrators, mobile operators and businesses that require softphones independent of their service provider.

Category

VPN Services

Features

• Custom ringtones for the different accounts
• Disable ringing on incoming call or ring through a separate audio device
• Call blending - unlimited amount of accounts with different lines and ability to support different customers simultaneously
• Call recording with custom recording names
• URL or application opening on a phone event
• Account Creation Wizard makes tedious configurations a thing from the past

License

Proprietary

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Zoiper

What is best?

• Disable ringing on incoming call or ring through a separate audio device
• Call blending - unlimited amount of accounts with different lines and ability to support different customers simultaneously
• Call recording with custom recording names
• URL or application opening on a phone event
• Account Creation Wizard makes tedious configurations a thing from the past

What are the benefits?

• Smart provisioning: Provision different features and licenses for different user groups
• High availability and compatibility with different operating systems and is adaptable to the needs of each user
• Clarity: No clutter, no ads, no banners, no unnecessary and unintuitive functions and options
• Secure: Support for ZRTP, the latest and greatest encryption protocol

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
8.8
Features & Functionality
7.6
9.1
Advanced Features
7.6
9.1
Integration
7.6
4.9
Performance
7.6
Customer Support
7.6
Implementation
Renew & Recommend
Bottom Line

Zoiper is a custom softphone and VoIP system that is accessible through the Web but can also be deployed on-premise and it provides solutions for call centers, service providers, mobile operators VoIP integrators.

7.6
Editor Rating
8.0
Aggregated User Rating
1 rating
You have rated this

Zoiper is an on-premise and cloud-based softphone solution that caters to service providers, call centers, VoIP integrators, mobile operators and businesses that require softphones independent of their service provider. It aggregates contacts from various sources such as Outlook, Windows, Android, iOS and all incoming calls to create an address book. Text, voice and video communications are encrypted to prevent eavesdropping. Zoiper can be integrated with customer relationship management (CRM) solutions, Outlook and Thunderbird plugins. The system also incorporates number recognition. Users can combine Zoiper’s dialer with other VoIP service providers or they can have multiple providers for different destinations in order to get a price bargain for each region. Zoiper provides its own software development kit (SDK) for integrating its functionalities with any hardware or software. Other features include auto-answering, provisioning, call recording, jitter buffers, clock skew compensation and delay reduction. Support is provided via online forum and email. Zoiper does not rely on Java, Flash or .NET but is written in oldsk00l C/C++ and Assembly. This results in low memory and CPU usage and makes for quality audio even on older hardware. Zoiper is compatible with most VoIP service providers and PBXs. Enjoy free calls between Zoiper users or combine dialers with your favorite provider for the cheapest calls. Combine multiple providers for the cheapest route to every destination. Zoiper gives users comprehensive VoIP solutions such as management of all contacts in one interface, call encryption capabilities, accessibility with various platform and devices, and unified and integrated VoIP communications. It does not need a huge computer memory in its operation. It offers affordable VoIP calls to any providers and the ability to enhance the communications efficiency.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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