Woopra

Woopra builds a comprehensive profile for every single one of the users. Sync customer data and track all customer activity, not only from your website and mobile app, but also from other touch points, such as email, help desk, and live chat. All in real-time. Leverage comprehensive data sets to create customer segments with laser precision. As customers’ behavior changes, users segments update dynamically in real-time. Woopra’s analytics are the most customizable users have ever seen – but wouldn’t know at first glance. The analytics are designed to adapt to users business and put most important data front and center, making it simple to find the insight users need. Users can tailor insights further by using Woopra’s deep segmentation or create completely customizable reporting. Pinpoint where users drop off in the conversion process and understand why leads don’t convert.

With Woopra users easily compare how different segments move through the funnel to identify the best and worst converting types of customers. Retention reports tell users if visitors continue to do important actions, such as make purchases, use product, or even open emails and to finally understand if users are engaged enough with your offerings to keep coming back. With a single click, pin any of the reports to the Live Dashboard for a customized overview of user’s most important data, right at the user’s fingertips. Users may use one of many integrations in AppConnect to automate anything from showing a user custom content with the Optimizely app, to prioritizing a support request based on user behavior with Zendesk app.