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Wine Direct
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Wine Direct

Overview
Synopsis

WineDirect provides everything a winery needs to start, manage, and grow direct-to-consumer (DTC) business. Experience increased sales, the benefits of big data, and unmatched accuracy.

Category

Winery Management Software

Features

• Advanced weather management tools allow users to place an individual order or even an entire state on hold
• Built-in upsell and email marketing tools
• Built-in credit card updater automatically updates lost, stolen, or expired credit cards, reducing card declines by up to 50%
• Comprehensive dashboard reporting
• Comprehensive customer profiles—including order history and club memberships—enable users to easily manage contacts and provide better customer service
• Manage shipments with an intuitive online portal, fully integrated with the ecommerce platform

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Wine Direct

What is best?

• Comprehensive dashboard reporting
• Comprehensive customer profiles—including order history and club memberships—enable users to easily manage contacts and provide better customer service
• Manage shipments with an intuitive online portal, fully integrated with the ecommerce platform

What are the benefits?

• Comprehensive: Personalize orders, upgrade services, and conduct simple batch processing
• Track and drive growth: Easily track attrition rates and stay on top of sign-ups, customer anniversaries, and more—all in one place
• Complete POS and ecommerce integration: Ensure consistent service across every touchpoint, from the tasting room and website to club shipments
• Flawlessly deliver: Ship faster and better with the latest order cutoff in the industry and an accuracy rate above 99.98%

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.8
8.6
Features & Functionality
7.8
8.6
Advanced Features
7.7
8.7
Integration
7.6
8.9
Performance
7.6
7.5
Customer Support
7.7
8.8
Implementation
8.6
Renew & Recommend
8.0
Bottom Line

WineDirect provides wineries of all sizes around the world with comprehensive direct-to-consumer wine software and fulfillment solutions.

7.7
Editor Rating
8.5
Aggregated User Rating
1 rating
You have rated this

WineDirect provides everything a winery needs to start, manage, and grow direct-to-consumer (DTC) business. Experience increased sales, the benefits of big data, and unmatched accuracy.

WineDirect’s ecommerce platform is the only one to offer built-in marketing tools to encourage customers to try—and buy—more wine. WineDirect fulfillment clients sleep easy: Orders placed by 1 p.m. are sent out the same day, with a 99.98% order accuracy rate and 2-day shipping to 90% of customers in the continental U.S.

Sell anywhere with a mobile-first system that can be used on any browser or iOS device with a data connection or WiFi. Easily access customer data to provide VIP customer service in the tasting room and capture email addresses during checkout.

Segment lists for targeted campaigns and follow up tasting room visits with personalized emails that encourage repeat purchases. Everything syncs through the cloud, so products, inventory, and sales are updated in real time. And because tasting room, wine club, and ecommerce data is consolidated, you can easily track the health of the entire DTC operation from a single dashboard.

Access customer data directly from the tasting room— including notes, purchase history, club memberships, lifetime value, and more – to provide the kind of personalized service that builds long lasting relationships. Build the customer base with WineDirect’s integrated marketplace distribution network —the only one of its kind—that enables users to seamlessly connect to third-party platforms including eBay, Vivino and many top travel and luxury loyalty programs in the United States. WineDirect’s capability—the first specifically designed for the wine industry—helps your brands penetrate new markets, reach the right target audiences, and capture more market share.

You may like to read: Top Vineyard Management Software and Top Winery Management Software

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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