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WhosOn
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WhosOn

Overview
Synopsis

WhosOn is a live chat software that enables you to chat, track, and engage your website visitors while they browse. WhosOn enables you to start conversation by providing with an excellent platform for monitoring your website visitors, sending them quick messages, and offering quality service online.

Category

Live Chat Software

Features

• Chat and monitoring
• Add-ons
• Management toolset
• Analytics
• Integrations
• Help desk
• Reporting
• security

License

Proprietary

Price

• WhosOn SmallTalk – Free
• WhosOn Cloud - $33
• WhosOn On-premise - $46

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

WhosOn

What is best?

• Chat and monitoring
• Add-ons
• Management toolset
• Analytics
• Integrations
• Help desk

What are the benefits?

• Support for 43 languages, to open your website to the world
• Inbuilt emoji pack, to convey feeling at a click
• Quick tab, to switch from chat to chat with speed and ease
• Gather valuable customer data and give relevant support
• Recommend chat answers, to reply intuitively and immediately

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.1
8.8
Features & Functionality
8.0
8.4
Advanced Features
8.1
8.4
Integration
8.0
9.0
Performance
7.9
9.2
Customer Support
7.9
8.5
Implementation
8.4
Renew & Recommend
8.4
Bottom Line

WhosOn is a live chat software that enables you to start the conversation with your visitors and allow you to track and engage them on your website as they browse.

8.0
Editor Rating
8.6
Aggregated User Rating
1 rating
You have rated this

WhosOn is a live chat software that enables you to chat, track, and engage your website visitors while they browse. WhosOn enables you to start conversation by providing with an excellent platform for monitoring your website visitors, sending them quick messages, and offering quality service online.

WhosOn enables you to delight end users by providing you with a stunning chat app that enables you to engage customers and empower agents with comprehensive service tools. WhosOn provides the minimalist app known as SmallTalk feature that is provides with a free live chatting software and the features you require to get chatting.

WhosOn SmallTalk features only the essentials which are button customisation, opening message customisation, chat usage reports, stacked chat window, and the ability to run on Linux, Mac, and Windows.

WhosOn provides you with chat surveys that facilitate gathering of valuable customer data and providing relevant support as well as pre-chat survey. The chat surveys also provide you with an excellent platform for reporting on post-chat survey fields to capitalise and collate on insights. The canned responses feature provides you with automatic keyword detection to allow you speed the response windows.

The canned responses also provide you with ready-made answers available within the chat window to facilitate elimination of manual re-typing. WhosOn enables you to recommend the chat replies by allowing you to reply immediately and intuitively.

The automatic language detection provides you with an excellent platform for supporting up to forty three languages, therefore, opening your website to the world. WhosOn also enables you to have a two-way language translation that allows you to remove the communication barriers between you and your visitors.

You may like to read: How to Select the Best Live Chat Software for Your Business and Top Free and Premium Live Chat Software

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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