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WhosOn is a live chat software that enables you to chat, track, and engage your website visitors while they browse. WhosOn enables you to start conversation by providing with an excellent platform for monitoring your website visitors, sending them quick messages, and offering quality service online.
Category
Live Chat Software
Features
• Chat and monitoring • Add-ons • Management toolset • Analytics • Integrations • Help desk • Reporting • security
Small (<50 employees), Medium (50 to 1000 Enterprise (>1001 employees)
Company
WhosOn
What is best?
• Chat and monitoring • Add-ons • Management toolset • Analytics • Integrations • Help desk
What are the benefits?
• Support for 43 languages, to open your website to the world • Inbuilt emoji pack, to convey feeling at a click • Quick tab, to switch from chat to chat with speed and ease • Gather valuable customer data and give relevant support • Recommend chat answers, to reply intuitively and immediately
PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.1
8.8
Features & Functionality
8.0
8.4
Advanced Features
8.1
8.4
Integration
8.0
9.0
Performance
7.9
7.0
Customer Support
7.9
8.5
Implementation
8.4
Renew & Recommend
8.4
Bottom Line
WhosOn is a live chat software that enables you to start the conversation with your visitors and allow you to track and engage them on your website as they browse.
8.0
Editor Rating
8.4
Aggregated User Rating
2 ratings
You have rated this
WhosOn is a live chat software that enables you to chat, track, and engage your website visitors while they browse. WhosOn enables you to start conversation by providing with an excellent platform for monitoring your website visitors, sending them quick messages, and offering quality service online.
WhosOn enables you to delight end users by providing you with a stunning chat app that enables you to engage customers and empower agents with comprehensive service tools. WhosOn provides the minimalist app known as SmallTalk feature that is provides with a free live chatting software and the features you require to get chatting.
WhosOn SmallTalk features only the essentials which are button customisation, opening message customisation, chat usage reports, stacked chat window, and the ability to run on Linux, Mac, and Windows.
WhosOn provides you with chat surveys that facilitate gathering of valuable customer data and providing relevant support as well as pre-chat survey. The chat surveys also provide you with an excellent platform for reporting on post-chat survey fields to capitalise and collate on insights. The canned responses feature provides you with automatic keyword detection to allow you speed the response windows.
The canned responses also provide you with ready-made answers available within the chat window to facilitate elimination of manual re-typing. WhosOn enables you to recommend the chat replies by allowing you to reply immediately and intuitively.
The automatic language detection provides you with an excellent platform for supporting up to forty three languages, therefore, opening your website to the world. WhosOn also enables you to have a two-way language translation that allows you to remove the communication barriers between you and your visitors.
By clicking Sign In with Social Media, you agree to let PAT RESEARCH store, use and/or disclose your Social Media profile and email address in accordance with the PAT RESEARCH Privacy Policy and agree to the Terms of Use.