WalkMe

WalkMe is a cloud based Enterprise Class Guidance and Engagement Platform. The context-intelligent platform guides users and drives them to action within any online experience.

The Platform anticipates user needs and provides help exactly when and where they need it. WalkMe also drives users to action by highlighting new features and recommending relevant high-value offerings. WalkMe is a game-changing platform that instantly simplifies the online user experience.

WalkMe helps marketing and product managers boost user adoption and increase revenue by providing an engaging, effortless and personalized online experience. WalkMe helps product managers quickly introduce new features, accelerate customer orientation, reduce support costs and improve overall experience and loyalty.

WalkMe simplifies the user experience by providing on-screen, step-by-step guidance at the moment of need so that the customers can complete any task successfully. It can also be used to train employees more effectively on the CRM and boost their overall productivity.

WalkMe helps customer care managers dramatically increase self-service adoption, reduce incoming support requests, shorten handling times and manage customer care across all channels. WalkMe helps onboard and train employees faster. It accelerates employee time to competence and allows employees to learn as they work so no time is wasted.

WalkMe guides users every step of the way to successfully complete their online tasks. Through a series of interactive tip balloons overlaid on the screen, tasks are broken down into short, step-by-step guided instructions. These balloons help users act, react and progress through their online experience. WalkMe eliminates guesswork, as well the frustration of following video tutorials or digging through tedious Q&A pages.