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WalkMe
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WalkMe

Overview
Synopsis

WalkMe guides users every step of the way to successfully complete their online tasks. Through a series of interactive tip balloons overlaid on the screen, tasks are broken down into short, step-by-step guided instructions.

Category

Customer Engagement Platform

Features

•Accelerate Onboarding Times
•Increase Revenue with Upsells and Cross-Sells
•Increase Activations and Continued Use
•Treat Customer Pain Before it Even Starts
•Raise Call Center Efficiency
•Cut the Learning Curve
•Accelerate Onboarding and Training Times

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

WalkMe

What is best?

•Accelerate Onboarding Times
•Increase Revenue with Upsells and Cross-Sells
•Increase Activations and Continued Use
•Treat Customer Pain Before it Even Starts

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.7
Features & Functionality
7.8
Advanced Features
7.6
Integration
7.7
Performance
7.8
Training
Customer Support
7.6
Implementation
Renew & Recommend
Bottom Line

WalkMe is a cloud based Enterprise Class Guidance and Engagement Platform. The context-intelligent platform guides users and drives them to action within any online experience.

7.7
Editor Rating
Aggregated User Rating
You have rated this

WalkMe is a cloud based Enterprise Class Guidance and Engagement Platform. The context-intelligent platform guides users and drives them to action within any online experience. The Platform anticipates user needs and provides help exactly when and where they need it. WalkMe also drives users to action by highlighting new features and recommending relevant high-value offerings. WalkMe is a game-changing platform that instantly simplifies the online user experience. WalkMe helps marketing and product managers boost user adoption and increase revenue by providing an engaging, effortless and personalized online experience. WalkMe helps product managers quickly introduce new features, accelerate customer orientation, reduce support costs and improve overall experience and loyalty. WalkMe simplifies the user experience by providing on-screen, step-by-step guidance at the moment of need so that the customers can complete any task successfully. It can also be used to train employees more effectively on the CRM and boost their overall productivity. WalkMe helps customer care managers dramatically increase self-service adoption, reduce incoming support requests, shorten handling times and manage customer care across all channels. WalkMe helps onboard and train employees faster. It accelerates employee time to competence and allows employees to learn as they work so no time is wasted.

WalkMe guides users every step of the way to successfully complete their online tasks. Through a series of interactive tip balloons overlaid on the screen, tasks are broken down into short, step-by-step guided instructions. These balloons help users act, react and progress through their online experience. WalkMe eliminates guesswork, as well the frustration of following video tutorials or digging through tedious Q&A pages.

 

 

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Training
Customer Support
Implementation
Renew & Recommend

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