Volo

Volo is a powerful platform which provides technology and services to build the world’s most successful community of online multichannel sellers. Volo’s working methodology consists of listening to the business objective and goals, challenging businesses about particular decisions and advising businesses about improvements.

Volo conducts four kind of reviews. Business review to get a detailed picture of business priorities, processes and requirements. In parallel with business review, Volo’s expert consultants also conduct a detailed technical audit of the existing system and processes to validate the processes for discovering right solutions for the business. Then Volo’s team of experts assign a flight plan, which is basically an action list of recommendations.

Then vole’s team give a full proposal which contains a summary of the agreed objectives, requirements and actions, investment schedule and implementation timeline. After the review process Volo onboarding is carried out that enables businesses to transit smoothly to the Volo platform while business can continue to run existing processes. The onboarding involves change management, training, implementation, handover.

After the successful onboarding process, Volo platform allows sellers to control all the trading environment with deeper functionality, more comprehensive integration and the automation of structured data flows across the end-to-end process within and outside the business.

Volo’s dedicated customer success teams are focused on helping customers grow their long-term sales, growth and profitability. Customer Success Managers develop and maintain a ‘flight plan’ with business to set the priorities for growth. The Support teams respond to technical queries, manage communications on software maintenance, releases and collate enhancement requests.