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Vlocity
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Vlocity

Overview
Synopsis

Vlocity is a leading cloud software company that delivers comprehensive cloud and mobile software which embed industry-specific process and functionality. The platform is designed to dwell on Salesforce’s capabilities to enable businesses to achieve better time to value and faster agility.

Category

Public Sector CRM

Features

• Pre-Built Case Management Analytics
• Housing Program Administration
• Health & Human Services Case Management
• Robust Reporting & Analytics
• Visual Relationship Graph
• Service Provider Matching
• Citizen-Centric Case Management

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Vlocity

What is best?

• Housing Program Administration
• Health & Human Services Case Management
• Robust Reporting & Analytics
• Visual Relationship Graph
• Service Provider Matching
• Citizen-Centric Case Management

What are the benefits?

• Improve Collaboration
• Streamline Intake Process
• Deploy Rapidly with Cloud Apps
• Track Agency Performance

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
8.2
Features & Functionality
7.6
8.9
Advanced Features
7.6
8.5
Integration
7.6
8.3
Performance
7.6
Customer Support
7.6
Implementation
Renew & Recommend
Bottom Line

Vlocity provides CRM specifically built for government agencies with all the benefits of the cloud.

7.6
Editor Rating
8.5
Aggregated User Rating
1 rating
You have rated this

Vlocity is a leading cloud software company that delivers comprehensive cloud and mobile software which embed industry-specific process and functionality. The platform is designed to dwell on Salesforce’s capabilities to enable businesses to achieve better time to value and faster agility. Vlocity transforms businesses in the energy, public sector, health insurance, communication & media, and insurance & financial services. In addition, it powers industry cloud apps with reliable solutions which include; Vlocity OmniScript, Industry Console, DataRaptor, Process Engines, Vlocity mobile & Vlocity wear, and Clickstream Analytics. The solutions come with unique features which empower innovative, customer-centric businesses to provide unified customer experiences. Whether its data migration, back-office integration, or Omnichannel sales & services to analytics and mobile, Vlocity is built with the right solutions. The platform avails reliable cloud apps which help businesses to deliver effective customer value in a fractional cost and time of the custom solutions. Vlocity Cloud apps are Omni channel by design. They help businesses to provide a seamless, industry-specific collaborations across multiple channels; via contact center, over the web, via retail locations, and through indirect reseller and partner channels. The omnichannel capabilities help organizations to focus on more targeted offers for improved cross-sell & upsell. Besides, it improves customer retention, enhances customer loyalty, and improves profitability. Vlocity solutions help your brand to shine through by offering fast, accurate and complete interactions via the most important customer channels. The software is built natively to Salesforce which means it leverages the Service, marketing, sales, analytics, and communities clouds of Salesforce. It provides deep capabilities essential to your organizations without replicating Salesforce capabilities.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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