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Vlocity is a leading cloud software company that delivers comprehensive cloud and mobile software which embed industry-specific process and functionality. The platform is designed to dwell on Salesforce’s capabilities to enable businesses to achieve better time to value and faster agility.
Category
Public Sector CRM
Features
• Pre-Built Case Management Analytics • Housing Program Administration • Health & Human Services Case Management • Robust Reporting & Analytics • Visual Relationship Graph • Service Provider Matching • Citizen-Centric Case Management
License
Proprietary
Price
Contact for Pricing
Pricing
Subscription
Free Trial
Available
Users Size
Small (<50 employees), Medium (50 to 1000 Enterprise (>1001 employees)
Company
Vlocity
What is best?
• Housing Program Administration • Health & Human Services Case Management • Robust Reporting & Analytics • Visual Relationship Graph • Service Provider Matching • Citizen-Centric Case Management
What are the benefits?
• Improve Collaboration • Streamline Intake Process • Deploy Rapidly with Cloud Apps • Track Agency Performance
PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
7.3
Features & Functionality
7.6
7.2
Advanced Features
7.6
8.9
Integration
7.6
8.3
Performance
7.6
0.0
Customer Support
7.6
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Implementation
—
Renew & Recommend
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Bottom Line
Vlocity provides CRM specifically built for government agencies with all the benefits of the cloud.
7.6
Editor Rating
6.3
Aggregated User Rating
3 ratings
You have rated this
Vlocity is a leading cloud software company that delivers comprehensive cloud and mobile software which embed industry-specific process and functionality. The platform is designed to dwell on Salesforce’s capabilities to enable businesses to achieve better time to value and faster agility. Vlocity transforms businesses in the energy, public sector, health insurance, communication & media, and insurance & financial services. In addition, it powers industry cloud apps with reliable solutions which include; Vlocity OmniScript, Industry Console, DataRaptor, Process Engines, Vlocity mobile & Vlocity wear, and Clickstream Analytics. The solutions come with unique features which empower innovative, customer-centric businesses to provide unified customer experiences. Whether its data migration, back-office integration, or Omnichannel sales & services to analytics and mobile, Vlocity is built with the right solutions. The platform avails reliable cloud apps which help businesses to deliver effective customer value in a fractional cost and time of the custom solutions. Vlocity Cloud apps are Omni channel by design. They help businesses to provide a seamless, industry-specific collaborations across multiple channels; via contact center, over the web, via retail locations, and through indirect reseller and partner channels. The omnichannel capabilities help organizations to focus on more targeted offers for improved cross-sell & upsell. Besides, it improves customer retention, enhances customer loyalty, and improves profitability. Vlocity solutions help your brand to shine through by offering fast, accurate and complete interactions via the most important customer channels. The software is built natively to Salesforce which means it leverages the Service, marketing, sales, analytics, and communities clouds of Salesforce. It provides deep capabilities essential to your organizations without replicating Salesforce capabilities.
By clicking Sign In with Social Media, you agree to let PAT RESEARCH store, use and/or disclose your Social Media profile and email address in accordance with the PAT RESEARCH Privacy Policy and agree to the Terms of Use.