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VIENNA Advantage CRM
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VIENNA Advantage CRM

Overview
Synopsis

VIENNA Advantage gives businesses an integrated business solution that tightly combines Enterprise Resource Planning (ERP Solution), Customer Relationship Management (CRM Solution) and secure Document Management System (DMS).

Category

CRM Software Open Source

Features

• Customers historical data access for field personnel
• Minimum lead-to-cash cycle-time
• Product Configuration Management
• Customer Locations and Contacts
• Self-configurable management dashboards proffers User-specific business figures, required for quick decision-making
• Inbuilt Business Intelligence and Reporting has all that it takes to generate powerful reports of different types

License

Open Source

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

VIENNA Advantage CRM

What is best?

• Customers historical data access for field personnel
• Minimum lead-to-cash cycle-time
• Product Configuration Management
• Customer Locations and Contacts

What are the benefits?

• Modular: Quick upgrading of the system to the latest version
• Mobility: User Interface runs flawlessly on all mobile devices
• Import & Export: Data to any window can be imported from excel and all records and reports can be exported to Excel
• Security: All components are administrated by the role-based security engine that permits accessibility control up to the optimum granular level

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.4
8.9
Features & Functionality
7.6
9.2
Advanced Features
7.4
9.2
Integration
7.6
8.4
Performance
7.5
7.9
Customer Support
7.5
8.3
Implementation
8.2
Renew & Recommend
8.0
Bottom Line

VIENNA Advantage CRM platform is versatile, comprehensive, integrated and complete solution, suitable for many industries especially in the retail, restaurants & cafes.

7.5
Editor Rating
8.5
Aggregated User Rating
1 rating
You have rated this

VIENNA Advantage gives businesses an integrated business solution that tightly combines Enterprise Resource Planning (ERP Solution), Customer Relationship Management (CRM Solution) and secure Document Management System (DMS).

The first of its kind, this web-based and open source ERP/CRM platform features an HTML5 User Interface which runs smoothly on all displays and devices, including smartphones and tablets. The platform allows for deep customization, so users are able to tailor the system to meet the needs and requirements of their organization. As a cloud-based system, Vienna Advantage CRM works on both Mac and Windows computers.

It also features companion apps for Android and iOS devices. Vienna Advantage is offered as both a perpetual license and as a monthly subscription. It supports multiple languages, including OCR in more than 25 languages. Vienna Advantage CRM provides role based information and alerts based on documents. Get a 360° view of customers, by evaluating and analyzing all data that comes together in your CRM, irrespective of the functional area. Generate recurring invoices as per a fixed schedule, maintain Service Contracts and renew them automatically.

Control recurring Invoicing and Service Contracts by automating subscriptions and invoicing. Define contract templates, manage and review contracts within the system. Set preferred reports and alerts, get proactive reminders by the system of completed and pending transactions, events, tasks or activities. Use the inbuilt DMS to manage, route and archive the scanned documents. Plan, budget and execute campaigns right in the CRM system. Track results of your campaigns based on leads, opportunities, sales as well as the cost.

Vienna Advantage provides comprehensive reporting and KPI dashboards that can be created and configured by normal business professional without the need to have any coding or programming skills.

You may like to read: Free, Open Source and Top Customer Relationship Management (CRM) Software, How to Select the Best Customer Relationship Management Software for Your Business and Steps for a Successful Small Business CRM Implementation

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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