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Verint Systems
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Review

Verint Systems

Overview
Synopsis

Verint help customers capture large amounts of information from numerous data types and sources, use analytics to glean insights from the information, and leverage the resulting intelligence to help optimize customer engagement, enhance security, and mitigate risk.

Category

Customer Intelligence Platform

Features

•Effective decisions
•Improve enterprise performance
•Strategic consulting
•Fraud solutions
•Implementation services
•Customer Engagement Optimization
•Cyber Intelligence
•Risk and Compliance solutions

License

Proprietary Software

Price

Contact for pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1000 employees)

Company

Verint Systems

What is best?

•Effective decisions
•Improve enterprise performance
•Strategic consulting
•Fraud solutions
•Implementation services
•Customer Engagement Optimization

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.2
8.2
Features & Functionality
8.2
8.0
Advanced Features
8.3
7.7
Integration
8.3
8.1
Performance
8.1
7.0
Training
7.9
Customer Support
8.1
7.7
Implementation
8.7
Renew & Recommend
Bottom Line

Verint is a global leader in Actionable Intelligence solutions. Verint solutions help to address three areas of the market: customer engagement optimization, security intelligence, and fraud, risk and compliance.

8.2
Editor Rating
7.9
Aggregated User Rating
2 ratings
You have rated this

Verint is a global leader in Actionable Intelligence solutions.With Verint solutions and value-added services, organizations of all sizes and across many industries can make more timely and effective decisions. Many organizations use Verint solutions to improve enterprise performance and make the world a safer place. Verint’s vision is to create A Smarter World with Actionable Intelligence. Actionable Intelligence solutions of Verint help organizations address three important challenges: Customer Engagement Optimization; Security Intelligence; and Fraud, Risk and Compliance. Verint helps the customers to capture large amounts of information from numerous data types and sources, use analytics to glean insights from the information, and leverage the resulting Actionable Intelligence to help optimize customer engagement, enhance security, and mitigate risk. Customer Engagement Optimization solutions provided by Verint, help organizations enrich customer interactions, improve business processes, and optimize their workforces in order to enhance loyalty, increase revenue, mitigate risk, and manage operational costs. Verint's Cyber Intelligence solutions help organizations prevent, detect, neutralize, and investigate crime, terror, and cyber threats, as well as protect people, property, and assets. Fraud, Risk and Compliance solutions by Verint help organizations prevent loss; comply with regulations; investigate cyber, retail, and financial crime; and help ensure continuity of business and protect private information. Verint has established leadership positions in the respective markets by developing highly-scalable, enterprise-class solutions with advanced, integrated analytics for both unstructured and structured information. Verint uses Actionable Intelligence platform internally to efficiently develop innovative, highly-scalable, enterprise-class analytical solutions for the markets we serve.

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1 Reviews
  • Nathan
    November 1, 2017 at 10:15 am

    Listen, analyze, and act on the voice of the customer across all channels.

    Company size

    Enterprise (>1001)

    User Role

    IT Support

    User Industry

    Construction

    Rating
    Ease of use8

    Features & Functionality8.9

    Verint Systems employee engagement helps you to engage and empower employees to work efficiently and effectively.

    Advanced Features8.4

    Integration8.9

    Training 8.9

    Customer Support8.9

    Implementation8.7

    ADDITIONAL INFORMATION
    Verint Systems workforce optimization enables you to drive workforce and operational efficiencies across contact center, branch, and back-office operations. Verint Systems engagement channels enable you to serve customers across a wide range of digital, social, and mobile channels via assisted and self-service capabilities.

Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Training
Customer Support
Implementation
Renew & Recommend

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