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Veeva CRM is a proven multichannel CRM solution for life sciences, with commercial best practices built-in which simplifies even the most complex and time-consuming tasks and enables more impactful customer interactions whether it’s primary and specialty care sales.
Category
CRM Software Pharmaceutical
Features
• Veeva CRM MyInsights is an innovative data visualization capability that delivers the right information exactly when and where your teams need it. • Built-in functionality, such as route planning, planograms for inventory monitoring, and order management integrated with CLM, offers a seamless user experience. • Veeva CRM’s key account management (KAM) capabilities allow your teams to effectively manage strategic accounts with account-focused plans within a single, collaborative framework. • Veeva CLM is an easy-to-use closed-loop marketing for targeted sales call with greater compliance. • It unifies CRM, customer reference data, territory alignments, events, master data management, and commercial content in one integrated environment.
License
Proprietary
Price
Contact for Pricing
Pricing
Subscription
Free Trial
Available
Users Size
Small (<50 employees), Medium (50 to 1000 Enterprise (>1001 employees)
Company
Veeva CRM
What is best?
• Veeva CRM’s key account management (KAM) capabilities allow your teams to effectively manage strategic accounts with account-focused plans within a single, collaborative framework. • Veeva CLM is an easy-to-use closed-loop marketing for targeted sales call with greater compliance. • It unifies CRM, customer reference data, territory alignments, events, master data management, and commercial content in one integrated environment.
What are the benefits?
• Improve planning and execution across teams and increase collaboration between key account managers, field reps, medical, and marketing to deliver a personalized customer experience. • Increase field team effectiveness by engaging the right customers in the right channel. • Boost customer interactions through actionable, data-driven insights delivered directly at the point of execution.
PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
9.6
8.5
Features & Functionality
9.6
7.2
Advanced Features
9.5
5.5
Integration
9.4
9.1
Performance
9.4
6.1
Customer Support
9.5
9.4
Implementation
8.9
Renew & Recommend
9.5
Bottom Line
Veeva CRM is the most advanced and only proven life sciences CRM solution which offers features such as Veeva CRM MyInsights, consumer and animal health, closed-loop marketing and Veeva commercial cloud.
9.5
Editor Rating
8.0
Aggregated User Rating
9 ratings
You have rated this
Veeva CRM is a proven multichannel CRM solution for life sciences, with commercial best practices built-in which simplifies even the most complex and time-consuming tasks and enables more impactful customer interactions whether it’s primary and specialty care sales, MSLs, or managed markets account managers, the user’s teams deliver best-in-class engagement.
Veeva CRM offers features such as orchestrated multichannel engagement, data-driven suggestions and team-based selling. Veeva CRM offers solutions like pharma which is pre-validated for regulations such as 21 CFR Part 11, the Prescription Drug Marketing Act (PDMA), and the Ohio Terminal Distribution of Dangerous Drugs (TDDD).
Veeva CRM Approved Email and the Veeva CRM Engage family help the users connect with hard-to-reach HCPs beyond just face-to-face conversations. Veeva CRM Suggestions is a rep dashboard that offers targeted recommendations, powered by data science, to help the user’s teams identify the best action and right channel for each customer interaction.
Veeva CRM’s key account management (KAM) capabilities allow the user’s teams to effectively manage strategic accounts with account-focused plans within a single, collaborative framework. Users can create account plans, execute planned activities, and measure progress towards goals across specialty care, primary care, field medical, managed markets, or key account managers.
Veeva CRM is a key component of the Veeva Commercial Cloud, the life science industry’s most trusted foundation for intelligent customer engagement which unifies CRM, customer reference data, territory alignments, events, master data management, and commercial content in one integrated environment.
Veeva CRM also offers the Veeva Vault, which is a complete content management system with industry-specific applications for regulatory, clinical, quality, medical, and commercial delivered in the cloud that enables users to manage content needs across the entire organization—and around the globe.
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