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Vanilla

Overview
Synopsis

A modern online community should be tightly integrated, easy to use, engaging and true to your brand. Software from the 90's just won't do.

Category

Online Community Management Software

Features

•Native Gamification
•Fully Branded
•Integration via API
•Control theme via HTML and CSS
•Intuitive UX
•Mobile Friendly
•CRM Integration

License

Proprietary

Price

Contact for pricing information.

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), medium (50 to 1000 enterprise (>1001 employees)

Company

Vanilla

What is best?

•Native Gamification
•Fully Branded
•Integration via API
•Control theme via HTML and CSS
•Intuitive UX

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.0
8.3
Features & Functionality
7.9
7.9
Advanced Features
8.0
8.6
Integration
7.9
8.4
Performance
8.1
8.7
Customer Support
8.1
8.0
Implementation
8.5
Renew & Recommend
9.0
Bottom Line

Vanilla comes with a multitude of features to help you build a community that meets your unique needs.

8.0
Editor Rating
Aggregated User Rating
2 ratings
You have rated this

Vanilla is a cloud-based community forum software for building customer loyalty, grow sales and improving customer service.Vanilla is a powerful platform that has served quite a handful of prominent customers over the years, developing highly functioning communities. A community that will serve as a portal where customers help each other and deflect tickets. Customers ask answers and accept each other’s questions.

Building a functioning community is an effort every business hoping to get to the apex must never overlook. Vanilla is a platform streamlined to help a company render effective assistance to clients.Vanilla Cloud-based community forum will help a company get feedback on specific products or service; this is a great platform to improve a company’s product and services through feedbacks and insights.

Every business needs this unique attribute, which provides an ability to stand behind what they are making and selling.Vanilla software creates the opportunity to convert prospects; creating a sense of trust with prospective customers.Vanilla has an intuitive design; the interface is very easy to use for both customers and staff.

The design can be scaled and accessed on any device, as it is mobile friendly and so can be rendered on any software. Vanilla has mobile themes which work flawlessly on any device or screen size.Vanilla gives customers the privilege to submit suggestions/ideas; view ideas of others and vote on ideas which appeal the most.

This will help any business drive positive innovations.The vanilla software is developer friendly, Advanced and beginner developers can integrate via API and control theme via HTML and CSS.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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