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Userlike
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Userlike

Overview
Synopsis

Userlike is a Live Chat Software for website and mobile support which helps the user’s customers when it matters and where it matters.

Category

Live Chat Software

Features

• Chat Panel is your cockpit for delivering stunning chat support
• Custom Design adjusts the design to the look and feel of your website
• Team Management organizes your team in functional groups
• Custom Chat Behavior sets up intelligent chat behavior that fits your goals
• Feedback gives insights into your service performance

License

Proprietary

Price

• Free - € 0 Per Month
• Team - € 29 Per Month
• Corporate - € 99 Per Month
• Business - € 299 Per Month
• Flex - Request

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Userlike

What is best?

• Chat Panel is your cockpit for delivering stunning chat support
• Custom Design adjusts the design to the look and feel of your website
• Team Management organizes your team in functional groups

What are the benefits?

• An intuitive browser-based chat system that's a joy to work with.
• Adjust Userlike to the look, feel, and logic of your brand.
• Use predefined Chat Macros to chat with up to 10 customers simultaneously.
• Easily expand your service with groups, widgets, and different channels.

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.8
8.2
Features & Functionality
7.8
8.8
Advanced Features
7.6
8.8
Integration
7.7
9.0
Performance
7.7
8.9
Customer Support
7.6
9.2
Implementation
9.0
Renew & Recommend
9.5
Bottom Line

Userlike is the users’ chat hub for web, mobile, and messaging support which offers its main features such as chat panel, custom design, team management, custom chat behavior, feedback, chat butler, and analytics.

7.7
Editor Rating
8.9
Aggregated User Rating
1 rating
You have rated this

Userlike is a Live Chat Software for website and mobile support which helps the user’s customers when it matters and where it matters. Userlike offers its main features such as chat panel, custom design, team management and custom chat behavior.

Userlike’s chat panel is the user’s cockpit for delivering stunning chat support with user information and an ultimate chat overview. Userlike’s custom design lets the users adjust the design to the look and feel of the users’ website.

Userlike’s carefully designed chat window feels much like the major messaging apps that the users’ customers are familiar with, but with an own style that can be tailored to the users’ brand. Userlike also provides team management to organize the user’s team in functional groups and also lets the user’s customers choose who to chat with. Userlike’s custom chat behavior sets up intelligent chat behavior that fits the user’s goals and sets up the user’s chat logic with the flip of a switch from a proactive chat, forward chat, survey form to register form.

Userlike’s feedback also lets the users continually improve the user’s service quality with the survey and rating features and provide insights into the user’s service performance. Userlike also provides a Chat Butler which is a chatbot for website support and a friendly support bot which welcomes the user’s web visitors, collects their questions and info, and notifies the user’s team about the chats via Slack or email. In addition, once a human colleague becomes available, Chat Butler forwards the chat.

You may like to read: How to Select the Best Live Chat Software for Your Business and Top Free and Premium Live Chat Software

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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