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Top 61 Social Media Analytics Software
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Top 61 Social Media Analytics Software

Top 61 Social Media Analytics Software
5 (99.35%) 153 ratings

Social Media Analytics software solutions provides market research analytics to deliver customer insights from social media for a 360 degree view of all customer touch points, customer care, brand marketing, public relations, sentiment analysis and merchandising. Social Media Analytics Software helps companies with multiple social accounts, channels to compile data and analyze campaign performance in a single view. This helps to optimize campaigns and maximize ROI in near real-time. This helps to conduct ad-hoc analysis to share meaningful insights and visualizations across your organization.

Top Social Media Analytics Software : Sysomos, Clarabridge, Adobe Social, Keyhole, Digimind, NUVI, Snaplytics, Attentio, NetBase, Spredfast, Plumlytics, Socialbakers, TheySay, Abzooba, Sendible, Rival IQ, Meltwater, Klear, Talkwalker, TrackMaven, Nielsen Social, Crimson Hexagon, Agorapulse, SocialPilot, Oktopost, SocialClout, General Sentiment, Sotrender, Brand24, Buzzmonitor, HootSuite, Crimson Heagon, Oracle Social Cloud, Tracx, Sentiment, Social Data Intelligence, Buzzcapture, quintly, Brandwatch, Lithium, Confirmit Horizons, Beevolve, Trackur, Synthesio, Bottlenose, Sprinklr, Cision, Simply Measured, Sprout Social, Salesforce Social Studio, Social Report, eClincher, SocialHub, Iconosquare, Affinio, Audiense, Fanpage Karma, HowSociable, Unified, SocialMotus, Unmetric are some of the Top Social Media Analytics Software.

You may also like to review the Top Free Social Media Management and Analytics Software list:
Top Free Social Media Management and Analytics Software

What is Social Media  Analytics Software

Social Media Analytics Software extracts valuable hidden insights from vast amounts of semi-structured and unstructured social media data to enable informed and insightful decision making. Social media analytics can also be referred as social media listening, social media monitoring or social media intelligence. There are three main steps in analyzing the social media: data identification, data analysis, and information interpretation.

Top Social Media Analytics Software: Trending

Top Social Media Analytics Software : Top Twenty
PAT Index™
 
1
Sysomos
 
2
Clarabridge
 
3
Keyhole
 
4
quintly
 
5
Adobe Social
 
6
Digimind
 
7
Beevolve
 
8
Snaplytics
 
9
NUVI
 
10
NetBase
 
11
Attentio
 
12
Socialbakers
 
13
Sprinklr
 
14
SocialHub
 
15
Spredfast
 
16
TheySay
 
17
Abzooba
 
18
Plumlytics
 
19
Salesforce Social Studio
 
20
Klear

Top Social Media Analytics Software

Sysomos, Clarabridge, Adobe Social, Keyhole, Digimind, NUVI, Snaplytics, Attentio, NetBase, Spredfast, Plumlytics, Socialbakers, TheySay, Abzooba, Sendible, Rival IQ, Meltwater, Klear, Talkwalker, TrackMaven, Nielsen Social, Crimson Hexagon, Agorapulse, SocialPilot, Oktopost, SocialClout, General Sentiment, Sotrender, Brand24, Buzzmonitor, HootSuite, Crimson Heagon, Oracle Social Cloud, Tracx, Sentiment, Social Data Intelligence, Buzzcapture, quintly, Brandwatch, Lithium, Confirmit Horizons, Beevolve, Trackur, Synthesio, Bottlenose, Sprinklr, Cision, Simply Measured, Sprout Social, Salesforce Social Studio, Social Report, eClincher, SocialHub, Iconosquare, Affinio, Audiense, Fanpage Karma, HowSociable, Unified, SocialMotus, Unmetric are some of the Top Social Media Analytics Software.

Top Social Media Analytics Software
PAT Index™
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

1

Sysomos

Sysomos brings business intelligence to social media, providing instant and unlimited access to all social media conversations to quickly see what's happening, why it's happening, and who's driving the conversations. Through the use of contextual text analytics and data mining technology, Sysomos collects data from blogs, Twitter, social networks, messages, boards, wikis and major new sources. Sysomos' products include: Media Analysis Platform (MAP), our flagship service that offers customers the ability to analyze and understand social media conversations; and Heartbeat, a cost-effective, real-time monitoring and measurement tool that provides constantly updated snapshots of social media conversations. Sysomos MAP is a…

Bottom Line

Sysomos' products include: Media Analysis Platform (MAP), our flagship service that offers customers the ability to analyze and understand social media conversations; and Heartbeat, a cost-effective, real-time monitoring and measurement tool that provides constantly updated snapshots of social media conversations.

9.2
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8.3
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Sysomos

2

Clarabridge

Clarabridge provides a SaaS (Software as a Service) solution for analyzing customer feedback data. This solution helps businesses understand the customer journey and is the foundation for customer experience management (CEM) programs. The Clarabridge intelligence platform takes in data from any source, including social media, web chat, call center recordings, agent notes, surveys, online reviews, and many others. The platform is a centralized hub for all of this customer feedback data, allowing users to analyze it to drive business decisions. Specifically, the technology performs sentiment analytics to detect emotion, context, and root causes, as well as predict future customer behaviors.…

Bottom Line

Clarabridge enables businesses to intelligently listen to, analyze, operationalize, and measure multi-source customer feedback through intelligent sentiment and text analytics. Insights extracted through Clarabridge enable organizations to create a universal understanding of their customers, partners, and employees and make actionable business decisions with measurable ROI and collaborate on those decisions both internally with stakeholders and externally with customers.

8.0
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2.3
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Clarabridge

3

Adobe Social

Adobe Social is a social management platform that ties every piece of data to your bottom line. Beyond just the likes and follows, manage the deep relationship between your customers’ sentiments and your business goals.Monitor and moderate conversations, publish and promote content and analyze engagement and conversion data in one, mobile-friendly interface.Automatically attach tracking codes to your social content to identify what activity drives engagement and conversion.Use social insights, through Adobe Marketing Cloud integrations, to improve targeting and optimize the customer experience. Adobe Marketing Cloud aims to help organizations better understand and serve their customers by creating a platform that…

Bottom Line

Adobe Social is a social management platform that ties every piece of data to your bottom line. Beyond just the likes and follows, manage the deep relationship between your customers’ sentiments and your business goals.

9.5
Editor Rating
8.4
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Adobe Social

4

Keyhole

Keyhole provides real-time social conversation tracking for Twitter and Instagram. It's easy to setup and results are provided in a real-time visual dashboard. Keyhole brings clarity to social media metrics by delivering actionable, easy-to-understand data to brands, journalists and marketers. Through a real-time dashboard that measures the social impacts of trends and influencers, users can focus on executing, optimizing and reporting campaigns instead of compiling metrics such as user engagement. Key features include tracking the numbers (posts, users, reach, impressions) behind hashtags or keywords and campaigns, identifying the most influential users talking about a given term, offering advanced search features…

Bottom Line

It's easy to setup and results are provided in a real-time visual dashboard. Keyhole brings clarity to social media metrics by delivering actionable, easy-to-understand data to brands, journalists and marketers.

7.7
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8.2
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Keyhole

5

Digimind

Digimind is a social media analytics company that provides businesses with unrivaled insights into their true standing in the market. Digimind enables to see the conversations that matter most, in real-time, across millions of online sources, in order to gain valuable insights to drive and improve your marketing strategy. Digimind analyze and benchmark an unlimited number of social accounts simultaneously with Digimind Social Analytics.Top Reputation module, follow in real-time what your customers want to know about your brands, products, people, and those of your competitors, or any subjects that interest you.Digimind’s Social Media Command Center, makes it easy to capture…

Bottom Line

Digimind enables to see the conversations that matter most, in real-time, across millions of online sources, in order to gain valuable insights to drive and improve your marketing strategy.

8.9
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8.6
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Digimind

6

NUVI

NUVI Social Media Marketing Suite, is a real-time research, monitoring, publishing and analytics platform. NUVI make social conversations on the web actionable and insightful using elegant dashboards and unique visualizations. The platform allows brands to instantly see what people are saying about them across the internet, respond to the most important conversations, and influence behavior in real time. NUVI let to monitor the conversation surrounding your brand across the entire social world. Track and monitor customers, markets, industries, products, and competition. Control crises from one centralized platform, built with you in mind. NUVI

Bottom Line

The platform allows brands to instantly see what people are saying about them across the internet, respond to the most important conversations, and influence behavior in real time.

8.6
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8.1
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NUVI

7

Snaplytics

The goal of Snaplytics is to shed light on what marketing efforts are working on Snapchat. Snaplytics is a powerful tool and a must when considering a presence on Snapchat. Being able to automatically document users’ work has saved the users countless hours and resources. Metrics that provide meaningful insights are increasingly important to the users’ efforts. This, along with great customer service, makes Snaplytics a valuable partner. Users can let Snaplytics focus on the management so that users can engage with their customers and brand advocates. Sign-up for Snaplytics and watch users’ social data transpire within an hour. The…

Bottom Line

A completely automated platform is the bread and butter of successful Snapchat marketing. Spend less time managing and more time engaging with your followers and brand advocates.

7.8
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8.1
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Snaplytics

8

Attentio

Attentio is specialised in Social Media Monitoring, the Attentio Brand Dashboard, enables near real-time monitoring and measurement of social media and online news. The standalone Attentio Industry Dashboard product provides all of our industry insight wrapped up in a straightforward subscription access package. Log in daily to get updates on the key movements of your industry, with attractive, useful visualizations, and easy-to-understand, directly actionable conclusions.The Attentio Dashboard Module provides a white-labelled, customizable, version of the standalone industry dashboard. The Dashboard module is designed for easy integration into any existing web product. Attentio

Bottom Line

The standalone Attentio Industry Dashboard product provides all of our industry insight wrapped up in a straightforward subscription access package.

7.7
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8.2
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Attentio

9

NetBase

NetBase provides real-time consumer insights across the organization, from brand and digital marketing, public relations, product management to customer care. NetBase provides real-time, fast and accurate Social Media Analytics solutions that help businesses grow. The advanced Natural Language Processing (NLP) technology is uniquely capable of understanding and classifying complex language to ensure businesses are making decisions based on highly accurate data. NetBase provides deep insights into emotions, purchase behavior, and attitudes help you know what consumers are thinking and the language processing technology reads millions of social posts in 42 languages, giving you more meaning out of social. The NetBase…

Bottom Line

NetBase provides deep insights into emotions, purchase behavior, and attitudes help you know what consumers are thinking and the language processing technology reads millions of social posts in 42 languages, giving you more meaning out of social.

8.4
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8.3
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NetBase

10

Spredfast

Spredfast is a powerful, open social software platform that connects every business in the world to the people they care about. Spredfast social marketing platform changes how you connect with the people your business cares about most, leveraging the power of social to help you build your brand—and brand loyalty. Streamline content planning, respond efficiently with context, and share social insights with your entire marketing team—from one secure platform. Spredfast’s smart social software enables companies to build lasting relationships with today’s digitally connected consumer. Brand and media companies use the Spredfast Social Software Platform to manage, integrate and amplify social…

Bottom Line

Spredfast’s smart social software enables companies to build lasting relationships with today’s digitally connected consumer.

8.5
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8.4
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Spredfast

11

Plumlytics

Plumlytics is an omni channel marketing communication and predictive analytics solution provider, we enable brands to acquire, serve and nurture audiences. Plumlytics is delivered via the Cloud with Telco-Grade Performance and Scale, a pay-as-you grow pricing model, and functionality that is geared towards Online (App, Retail, SaaS) focused Businesses and Agencies. Plumlytics helps to understand and make sense of conversations across social media to gain valuable influencer, topic and hashtag insights on targeting and content messaging to best communicate with your audiences.It predict happiness of your users and proactively manage your subscribed users to reduce churn. Gain visibility from what…

Bottom Line

Plumlytics is delivered via the Cloud with Telco-Grade Performance and Scale, a pay-as-you grow pricing model, and functionality that is geared towards Online (App, Retail, SaaS) focused Businesses and Agencies.

8.5
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8.4
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Plumlytics

12

Socialbakers

Socialbakers is a marketing & analytics suites, with over 2,700 clients in 100 countries.In addition to offering one of the largest databases of free social media statistics and insights in the world, they provide user-friendly social media solutions that allow brands to measure, compare, and optimize their social campaigns with competitive intelligence that is second to none. The analytics platform provides global industry benchmarking and local categorization in social media. Socialbakers tracks, analyzes and benchmarks over 8 million social profiles across all the major social platforms including Twitter, Facebook, YouTube, LinkedIn, Instagram, Google+ and VK in Russia. Socialbakers provide comprehensive…

Bottom Line

Socialbakers tracks, analyzes and benchmarks over 8 million social profiles across all the major social platforms including Twitter, Facebook, YouTube, LinkedIn, Instagram, Google+ and VK in Russia.

8.2
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8.3
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Socialbakers

13

TheySay

TheySay’s Social Media monitoring platform is called MoodRaker. The platform monitors multiple data sources and channels (Twitter, Facebook, news, digital media, amongst others) and uses a rich real-time dashboard to track, compare, summarise, and make sense of public opinions, moods, and feelings at a truly vast scale beyond what any single human would be able to read and digest.MoodRaker allows you to keep track of what people say about any topic across Social Media and news networks. TheySay’s real-time Sentiment Analysis API gives you access to a state-of-the-art sentiment analysis algorithm through a scalable and secure RESTful API service.The analysis…

Bottom Line

TheySay’s real-time Sentiment Analysis API gives you access to a state-of-the-art sentiment analysis algorithm through a scalable and secure RESTful API service.

7.7
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TheySay

14

Abzooba

Abzooba’s social media monitoring, analyses, and analytics platform uses sophisticated technologies such as Natural language processing, Domain specific ontologies and Machine learning based classification over Big Data to provide organizations with actionable intelligence and insights in real-time. Abzooba’s XPRESSOMeter is a real time social media monitoring application that uses the underlying capabilities of Automated Expression classification. XPRESSOInsights is Abzooba’s Social Media Analytics product built upon its “expression based classification” technology. The system provides insights into products, behavior, expression. Most Social Media monitoring and analyses solutions available in the market today simply cannot handle the volume of information (Big Data) and…

Bottom Line

Abzooba’s XPRESSOMeter is a real time social media monitoring application that uses the underlying capabilities of Automated Expression classification.

XPRESSOInsights is Abzooba’s Social Media Analytics product built upon its “expression based classification” technology. The system provides insights into products, behavior, expression.

7.7
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8.3
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Abzooba

15

Sendible

Sendible is a social media marketing platform that allows individuals, agencies and small businesses to engage with their audience across multiple channels at any time. Sendible's powerful analytics allows users to track and monitor the success of their social media marketing efforts and ROI. Sendible makes it easy to effectively engage with your audience, monitor your brand and track results from one dashboard. Sendible allows businesses to manage their social media more effectively and to better understand their ROI. Sendible's platform enables users to quickly and easily compose and share content, monitor their brand, engage with customers and reach their…

Bottom Line

Sendible's platform enables users to quickly and easily compose and share content, monitor their brand, engage with customers and reach their audience via Social Media, Email and SMS. Clients range from BBC Worldwide, Amazon and Zynga to Hollywood celebrity, Ashton Kutcher.

8.2
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8.4
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Sendible

16

Rival IQ

Rival IQ delivers analytics and competitive intelligence to help digital marketers make informed decisions, improve results, and better understand competitors. Using benchmarks and comparative analysis, Rival IQ enables digital marketers to uncover new opportunities, identify trends, and track results across all major social channels and the web. Social media tracking tools will help you understand your success and your opportunities so you can get more followers, boost engagement, and increase your social media marketing ROI. The cross-channel report gives you a quick and simple overview of your brand’s social success and shows you how you stack up against your competitive…

Bottom Line

Social media tracking tools will help you understand your success and your opportunities so you can get more followers, boost engagement, and increase your social media marketing ROI.

7.7
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8.2
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Rival IQ

17

Meltwater

Meltwater helps companies make better, more informed decisions based on insights from the outside. Meltwater offers a comprehensive media intelligence platform. Our business customers use deep insights to manage their brands, understand competition, and keep on top of industry trends. The media monitoring, social media monitoring, and media intelligence products from Meltwater deliver those insights, helping these companies make better and more informed decisions. More than 23,000 companies use the Meltwater media intelligence platform to stay on top of billions of online conversations, extract relevant insights, and use them to strategically manage their brand and stay ahead of their competition.…

Bottom Line

Meltwater offers a comprehensive media intelligence platform. Our business customers use deep insights to manage their brands, understand competition, and keep on top of industry trends. The media monitoring, social media monitoring, and media intelligence products from Meltwater deliver those insights, helping these companies make better and more informed decisions.

7.8
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8.3
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Meltwater

18

Klear

Klear is a leading social intelligence platform, helping brand marketers make smarter data-driven decisions. The mission is to measure the social web and make it universally accessible and useful to brands across the world, the company today has thousands of brands and agencies using the platform for influencer marketing, social monitoring, competitive analysis and more. With over 200 million profiles classified into 60,000 categories, the platform provides a one of its kind influencer identification engine, and the deepest available cross-network information on the individual level. Get all the insights you need to make sure you are focusing on the right…

Bottom Line

The mission is to measure the social web and make it universally accessible and useful to brands across the world, the company today has thousands of brands and agencies using the platform for influencer marketing, social monitoring, competitive analysis and more.

7.7
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8.3
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Klear

19

Talkwalker

Talkwalker is an easy to use and incredibly powerful social media monitoring and analytics tool. It delivers high value insights in a user-friendly dashboard recommended by agencies and brands worldwide. With a focus on big data crawling the Talkwalker search index is one of the largest, covering over 150 million sources in 187 languages. The dashboard is extremely user friendly and features intuitive filters and reporting functionalities. Discover 100% of Social Media Results with our Leading Global Coverage enjoy the most complete global source coverage in 187 languages, track over 30,000 brand images using Image Recognition, tap into the full…

Bottom Line

Talkwalker search index is one of the largest, covering over 150 million sources in 187 languages. The dashboard is extremely user friendly and features intuitive filters and reporting functionalities.

7.7
Editor Rating
8.2
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Talkwalker

20

TrackMaven

TrackMaven provides insights into your marketing performance, competitors, content, and campaign strategy, so you can focus on differentiating your message. TrackMaven discover and analyze the most engaging content for your audience using our rich content feed, measure the most effective channels for your brand and determine the most effective distribution tactics and test performance of different messaging options in real time and get feedback insights regarding publishing days, times, and formats. TrackMaven’s executive dashboard provides a concise presentation of key channel performance metrics and high level comparisons against key competitors. TrackMaven

Bottom Line

TrackMaven discover and analyze the most engaging content for your audience using our rich content feed, measure the most effective channels for your brand and determine the most effective distribution tactics and test performance of different messaging options in real time and get feedback insights regarding publishing days, times, and formats.

7.8
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8.2
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TrackMaven

21

Nielsen Social

Nielsen Social is the leading provider of social TV measurement, audience engagement and advertising effectiveness solutions for TV networks, agencies and advertisers. With social media transforming the traditional TV viewing experience, Nielsen Social aims to help the industry measure, understand and act of the TV-related activity on Twitter. Nielsen Social identifies, captures and analyzes conversation on Twitter in real time for every program aired across over 260 of the most popular U.S. television networks, including Spanish language networks, original programs from over-the-top streaming providers, and over 2,000 brands. Nielsen is a global performance management company that provides a comprehensive understanding…

Bottom Line

Nielsen is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content—video, audio and text—is consumed.

7.7
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8.2
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Nielsen Social

22

Crimson Hexagon

Crimson Hexagon is a leading provider of social media analysis software. Powered by technology and an in-house data library of more than 500 billion posts, Crimson Hexagon's ForSight platform helps hundreds of brands and agencies answer critical business questions through the insights derived from social data. Crimson Hexagon allows businesses to answer strategic business questions using flexible, customizable categories. Whether you want to look at consumer trends, purchase intent, product attributes, drivers of sentiment, competitors, or category-level conversations, our social media analytics platform can help. Best of all, with Crimson’s social media analytics tool you pay only for insights –…

Bottom Line

Crimson Hexagon allows businesses to answer strategic business questions using flexible, customizable categories. Whether you want to look at consumer trends, purchase intent, product attributes, drivers of sentiment, competitors, or category-level conversations

7.7
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8.2
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Crimson Hexagon

23

Agorapulse

Agorapulse is a simple and affordable Social Media Management. Agorapulse lets users manage all social media messages in one place. Users can schedule and publish content. Users can also get stunning reports. Agorapulse is the perfect, low cost solution to keep users’ clients happy and preserve users’ margins! Agorapulse offers all the tools users need to help users save time and focus only on what really matters. Agorapulse is the only tool guaranteed to collect 100% of the comments on users’ Facebook ads. Agorapulse does this by connecting directly to the users’ Facebook ad account. Users can add a separate…

Bottom Line

Agorapulse is a simple and affordable Social Media Management. Agorapulse lets users manage all social media messages in one place. Users can schedule and publish content.

7.7
Editor Rating
8.5
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Agorapulse

24

SocialPilot

SocialPilot is a social media scheduling and marketing tool where all users’ platforms can be reached via one network and using only one account. SocialPilot has features such as channel management, auto fill timeslots, import feeds, automated posting schedules, lead management, multi-campaign, easy to use UI/UX, RSS feed, support and API integration. SocialPilot saves time by allowing users to connect as many as 200 social media profiles and up to 500 updates per day. SocialPilot doesn’t impose character limits, providing users the free range they need to create and share messages with their target audience. Social pilot allows users to…

Bottom Line

Socialpilot is a social media marketing and scheduling tool which lets users share as many as 500 posts and connect up to 200 social profiles from a single account, get a complete overview of all their Twitter profiles and Facebook pages, upload hundreds of posts at once in text or CSV format and visualize their entire social media content strategy with the help of the social media calendar.

7.6
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8.5
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SocialPilot

25

Oktopost

Oktopost helps users manage content and measure the true business value of their social media marketing. Users can intelligently manage their social media editorial calendar and maximize brand visibility. Oktopost lets users expand social reach by publishing to multiple networks and deliver engaging content to the target audiences who matter the most. Users can put an end to ad-hoc social posts with Oktopost campaigns. Users can arrange, classify & categorize all their social media content to simplify management and improve analysis. With Oktopost, users can enjoy a company-wide view of all their social content that will enable users to intelligently…

Bottom Line

Use the Oktopost engagement dashboard to view comments and engagement metrics in easy-to-understand charts, and segment data based on networks, messages, profiles, campaigns and the best times of day to post.

7.7
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8.5
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Oktopost

26

SocialClout

SocialClout is a complete social media monitoring suite that empowers businesses to harness Social media platforms by monitoring, creating and publishing content and to analyze data to derive actionable insights.It works as a Social Media Aggregator and allows you to track and interact with users on multiple social channels using a single interface. Developed to provide a comprehensive and integrated set of social intelligence and monitoring capabilities, SocialClout is a software platform an enterprise business needs to listen, monitor, and manage its social activities. Using the Social Media Tracking software you can keep a tab on the activities on your…

Bottom Line

It works as a Social Media Aggregator and allows you to track and interact with users on multiple social channels using a single interface.

7.7
Editor Rating
8.2
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SocialClout

27

General Sentiment

General Sentiment is a social analytics company that delivers insights that change the way brands make product and marketing decisions. Fueled by big data natural language processing and text analytics, the company offers a Social Intelligence Platform that interprets online conversations and discovers actionable social insights. In addition to the Social Intelligence Platform, General Sentiment provides an API and a custom reporting service, which also allow corporate executives to comprehensively understand brand perception and optimize the effectiveness of marketing campaigns. General Sentiment

Bottom Line

General Sentiment provides an API and a custom reporting service, which also allow corporate executives to comprehensively understand brand perception and optimize the effectiveness of marketing campaigns.

7.7
Editor Rating
8.2
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General Sentiment

28

Sotrender

Sotrender provides precise analytics for your Facebook, Twitter, YouTube and Instagram profiles.Sotrender interprets data, giving you simple tips and a call to action, as well as pointing out where you can find even more information. Sotrender enables you to track any brand. You can learn who else in your industry is using social media effectively, as well as observe their strategies and the effectiveness of their communication.Convert feedback from users into relevant tasks, assign them to a team member, and monitor their realization. Sotrender

Bottom Line

Sotrender enables you to track any brand. You can learn who else in your industry is using social media effectively, as well as observe their strategies and the effectiveness of their communication.Convert feedback from users into relevant tasks, assign them to a team member, and monitor their realization.

7.7
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8.2
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Sotrender

29

Brand24

Brand24 is an effective method of monitoring your brand or product on the Internet. It is also a tool that measures the buzz around your brand, product or keyword.Brand24 provides real-time customer insights and actionable intelligence relevant to their products and brands. The web-based dashboard provides actionable customer insights, email alerts, influencer analysis, automated & customized PDF reports, infographics and many more. Brand24 allows you to measure key metrics around buzz and sentiment. Discover what people say about your brand & take action in real time. Engage discussions relevant to your business with one click of the mouse.Identify sudden changes…

Bottom Line

The web-based dashboard provides actionable customer insights, email alerts, influencer analysis, automated & customized PDF reports, infographics and many more. Brand24 allows you to measure key metrics around buzz and sentiment.

7.7
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8.3
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Brand24

30

Buzzmonitor

Buzzmonitor is an innovating solution which involves consultancy, diagnosis, and technology to help users manage their business on Social Media. Buzzmonitor offers features such as real-time dashboards, access to up to 9 Brands, access up to 9 Users, access up to 15.000 items per month and an Account Manager (which is not available in the freemium package). Buzzmonitor monitors users’ brand on social media, creates custom reports and turns them into real-time dashboards with one click. Users also gets to compare their Facebook, Twitter and Youtube channels’ metrics with the ones from their competition. BuzzMonitor also lets users respond and…

Bottom Line

BuzzMonitor monitors your brand, compare your Facebook, Twitter and Youtube channels’ metrics, responds and interacts with your consumers on Facebook, Instagram, Youtube, and Twitter and optimizes your investment in Social Media Ads.

7.5
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8.3
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Buzzmonitor

31

HootSuite

Hootsuite gives customers a wide scope of controlling and managing their social media activity, by enabling them to manage all their social networks and schedule messages for future publishing. Hootsuite's best-in-class social media monitoring tools allow users to see comments about their on-display brands. Hootsuite's social media analytics give an in-depth view of how well the user’s social media efforts are being received, so they can choose the better of what is working or change directions. Adding multiple Team Members feature makes sharing the workload easier because it manages social media well. Vitals like reputations, assets, and financials etc being…

Bottom Line

Hootsuite is a social relationship platform that empowers users to execute social media strategies across their organizations.

7.6
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HootSuite

32

Crimson Heagon

Crimson Hexagon is provider of social media analysis software. It allows businesses to answer strategic questions using flexible, customizable categories. Crimson absorb and index a torrent of data points from Twitter, Facebook, Instagram, Weibo, blogs, forums, and more. Crimson allows access and analyze any data at any time. Intuitive visualizations like topic wheels and word clouds give the power to easily discover and measure key topics of conversation, bringing important trends into focus. Flexible, customizable text analysis allows review conversations, select examples, group posts into categories worth measuring. Crimson adapts, learning to focus on what matters and ignore what doesn’t.…

Bottom Line

Crimson Heagon social media analytics platform provides the breadth of features and depth of analysis to find the answers you need. Features like topic discovery, audience analysis, text analysis, and social monitoring provide thoughtful ways to approach a problem – and ensure you’ll always be on the cutting edge.

7.9
Editor Rating
8.1
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Crimson Heagon

33

Oracle Social Cloud

Oracle Social Cloud is a scalable, enterprise-ready social relationship management solution that empowers brands to leverage the power of social media across their organizations. Oracle Social has deep listening, global reach, a unified social media management platform, and integrations with Customer Experience (CX) applications. Oracle Social Cloud provides Deeper Listening uses Latent Semantic Analysis (LSA) listening technology, filters more spam and gives you more accurate and relevant listening data and indicators feature shows consumer intent, product likes/dislikes, and customer service issues. Social cloud tools allow brands to listen, create, and engage at the speed of social with the consistency and…

Bottom Line

Social cloud tools allow brands to listen, create, and engage at the speed of social with the consistency and transparency customers expect.

8.0
Editor Rating
8.1
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Oracle Social Cloud

34

Tracx

Tracx is the leading social business cloud empowering enterprises to build their brand, attract new customers, service existing ones and connect with other key audiences in the social-enabled world. The solution analyzes and refines mass amounts of geographic, demographic and psychographic data from across the social web to deliver deep insights into customers, competitors and influencers. It then makes those insights actionable through its contextually driven Social Recommendation Engine, enabling smarter interactions that deliver meaningful business results. With Tracx, clients are able to discover new opportunities and better understand all aspects of their business - from customers, to competitors and…

Bottom Line

The solution analyzes and refines mass amounts of geographic, demographic and psychographic data from across the social web to deliver deep insights into customers, competitors and influencers. It then makes those insights actionable through its contextually driven Social Recommendation Engine, enabling smarter interactions that deliver meaningful business results

7.7
Editor Rating
8.3
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Tracx

35

Sentiment

Sentiment enables you to manage the opportunities and threats presented by social media with confidence.The Cloud platform empowers better customer service, identifies potential new customers and delivers new insights into their behavior with powerful analytics. This brings comments about your company, services, products and your competitors into one easily managed channel- not only from Facebook and Twitter but also 50 million blogs, forums and news sites. Features include Schedule and post content including images and videos to social media platforms using the Sentiment shared calendar. Bring in all your social mentions in one inbox so you can easily respond across…

Bottom Line

The Cloud platform empowers better customer service, identifies potential new customers and delivers new insights into their behavior with powerful analytics.

8.1
Editor Rating
8.1
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Sentiment

36

Social Data Intelligence

Social Data Intelligence helps companies build relevant digital experiences that deliver transformative business results on a global scale. With SDI’s suite of technology, marketers have the ability to gain deep customer insights from a wide range of social media data by harnessing the real-time stream of hundreds of millions of social media posts a day and channeling them through our big data analytics platform. SM2 is the foundation of the suite. Capturing social data from hundreds of thousands of social and digital media sources across the globe in real-time, SM2 maintains a rolling 3-years of historical social data. SM2 enables…

Bottom Line

The advanced analytics for web, campaigns and consumer behavioral modeling, you can unlock the power of data-driven marketing to deliver the products customers want and the messages that resonate across markets, languages and touchpoints.

7.7
Editor Rating
8.3
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Social Data Intelligence

37

Buzzcapture

Buzzcapture, help to gain structural insights into this data, and teach how to incorporate this work in your daily activities. For example, the results of a baseline measurement, stakeholder or target group analysis can offer applicable insights that are useful to reach these groups more effectively. Buzzcare is a user-friendly web-based application, that constantly collects all relevant communications from social media channels so that the online customer care team can take appropriate action.Buzzcapture, will deal with these types of questions in order to develop a useful social media strategy and corresponding content strategy. Buzzcapture

Bottom Line

Buzzcare is a user-friendly web-based application, that constantly collects all relevant communications from social media channels so that the online customer care team can take appropriate action.

7.7
Editor Rating
8.2
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Buzzcapture

38

quintly

quintly is an online social media analytics tool to help you track, benchmark and optimize your social media performance. By using quintly, you can benchmark your own numbers against your competitors' and derive an optimal social media marketing strategy. Combine the social media data of all your social networks in one tool. Whether you are using Facebook, Twitter, YouTube, Google+, LinkedIn, Instagram, Blogs or all, quintly visualizes and checks your social marketing success, presented in a clean and neat design to always keep the overview. Automate the reporting of your social media analysis. Set up whitelabeled templates, easily create custom…

Bottom Line

By using quintly, you can benchmark your own numbers against your competitors' and derive an optimal social media marketing strategy.

7.8
Editor Rating
8.2
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quintly

39

Brandwatch

Brandwatch technology is built to listen to the millions of conversations happening all over the web every day, which can then be analyzed to unlock a whole host of advantages. Brandwatch is an enterprise social intelligence company, allowing users to analyze and utilize conversations from across the social web. It is the perfect platform to make sense of the chatter about your brand online. We crawl the internet, archiving social media data from over 90 million sources in 27 languages. Users are then offered the chance to search this data in Brandwatch's web-based interface, both proactively and retroactively for mentions…

Bottom Line

Brandwatch is an enterprise social intelligence company, allowing users to analyze and utilize conversations from across the social web.

7.7
Editor Rating
8.4
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Brandwatch

40

Lithium

Lithium helps companies grow brand advocacy, drive sales, reduce costs and accelerate innovation to create social communities that redefine the customer experience. Lithium, provides the power to create a trusted connection with your most passionate customers, respond and engage on social networks, steer online conversations to a community that you build and own, activate super fans and drive advocacy and crowdsource ideas and innovation from your best customers. Lithium Response is a social media response tool that empowers brands to manage the explosion of social customer service inquiries without sacrificing quality. Lithium measure team performance and address backlogs by adjusting…

Bottom Line

Lithium, provides the power to create a trusted connection with your most passionate customers, respond and engage on social networks, steer online conversations to a community that you build and own, activate super fans and drive advocacy and crowdsource ideas and innovation from your best customers.

7.7
Editor Rating
8.2
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Lithium

41

Confirmit Horizons

Confirmit Horizons is a flexible, multi-channel software platform for Customer Experience, Voice of the Employee, and Market Research programs. It provides you with a one-stop, feature-rich solution to gain maximum value and insight from all your feedback and research projects. With Confirmit Horizons, you are able to uncover richer insights, so you can make smarter decisions and execute faster reactions.Confirmit’s reporting is extremely flexible and can be customized, analyzed, and visualized in virtually any way you can imagine. It provides real-time insights regardless of the channels you use to gather feedback or research data.With Confirmit’s text and social analytics solutions,…

Bottom Line

Confirmit’s range of mobile solutions enable you to capture insights in the moment, through a wide range of mobile devices, adding a new dimension to your feedback and research programs.

7.7
Editor Rating
8.2
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Confirmit Horizons

42

Beevolve

Beevolve User generated content (UGC) created by users on blogs, forums, review websites, messageboards and other social media platforms is staggering and increasing at a rapid pace. Beevolve’s Social Media Monitoring and Analytics platform helps marketers, brand managers and PR agencies effectively measure, analyze and act on social media conversations. Beevolve’s platform is able to go a step further and extract and deliver insights that can be used to formulate marketing strategies, drive product development, measure advertising performance and avoid potential PR disasters before they spiral out of control.The monitoring dashboard gives you insights related to sentiment,buzz, top sources and…

Bottom Line

Beevolve’s platform is able to go a step further and extract and deliver insights that can be used to formulate marketing strategies, drive product development, measure advertising performance and avoid potential PR disasters before they spiral out of control.

7.7
Editor Rating
8.2
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Beevolve

43

Trackur

Trackur is a social media monitoring tool designed to assist you in tracking what is said about you on the internet. Trackur scans hundreds of millions of web pages including news, blogs, video, images, and forums and lets you know if it discovers anything that matches the keywords that interest you. Using sophisticated online reputation monitoring and filtering techology, Trackur is your reputation guardian. It does the heavy-lifting for you scanning the web for any mention of your name, brands, and products so you don't have to. Trackur quickly see the number of new results, velocity change, share of voice…

Bottom Line

Trackur scans hundreds of millions of web pages including news, blogs, video, images, and forums and lets you know if it discovers anything that matches the keywords that interest you.

7.7
Editor Rating
8.2
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Trackur

44

Synthesio

Synthesio is the framework for building social intelligence that provides real business results. Whether an organization's social team is built within Marketing or crosses multiple departments, business units or geographies, Synthesio helps teams listen to, and analyze, consumer conversations across social and mainstream media within one platform. Synthesio provides coverage in 196 countries and 80 languages, monitor 100,000+ websites, and counting, in real time including Sina Weibo, VKontakte and WeChat, custom sourcing and research for each project, machine learning built to reproduce human behaviors, automated Sentiment in 21 languages, advanced automated noise removal and intelligent trend spotting, filtering and alerting.…

Bottom Line

Synthesio integrate all your social and customer-facing solutions. Build an enterprise software ecosystem, make social integral to your business strategy and scale social across your organization.

7.7
Editor Rating
8.2
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Synthesio

45

Bottlenose

Bottlenose provides a new form of business intelligence software that helps enterprises discover emerging patterns and trends in vast amounts of streaming data. The cognitive computing technology automates data science in real time, to produce actionable insights without help from data scientists and IT professionals. The Nerve Center, provides a solution for enterprise analysts and strategists to monitor and understand the internal and external risks, threats, and opportunities, affecting their business in real-time. Nerve Center Discover provides an intuitive customizable smart data discovery application that’s easy for anyone to use, automatically provides rich dynamic insights about discoveries and trends over…

Bottom Line

The cognitive computing technology automates data science in real time, to produce actionable insights without help from data scientists and IT professionals.

7.7
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Bottlenose

46

Sprinklr

Sprinklr is an enterprise social technology purpose-built for global brands to drive business outcomes and manage customer experiences across all touch-points. Sprinklr's fully integrated social media management software powers social connections across 77 countries. Sprinklr, brands can truly know their customers not as data points, but as people. With deeper, richer context across touchpoints, organizations can seamlessly craft meaningful experiences customers will want to share with others. Sprinklr's premium modules help brands expand upon their core social infrastructure, creating a custom environment that's finely tuned to drive even more powerful experiences for their customers. Sprinklr

Bottom Line

Sprinklr, brands can truly know their customers not as data points, but as people. With deeper, richer context across touchpoints, organizations can seamlessly craft meaningful experiences customers will want to share with others

8.5
Editor Rating
8.5
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Sprinklr

47

Cision

Cision is a leading global media intelligence company, serving the complete workflow of today’s communication professionals.Cision offers comprehensive PR, IR and social media software, rich analytics, content distribution, and influencer outreach, Cision enables clients to engage audiences, enhance campaigns and strengthen data-driven decision making. Cision solutions include PR Newswire, Gorkana, PRWeb, Help a Reporter Out (HARO) and iContact brands. Cision social software searches millions of posts and mines the data that will help you monitor performance of key brand attributes, target emerging brand value drivers and make informed business decisions. Cision

Bottom Line

Cision offers comprehensive PR, IR and social media software, rich analytics, content distribution, and influencer outreach, Cision enables clients to engage audiences, enhance campaigns and strengthen data-driven decision making. Cision solutions include PR Newswire, Gorkana, PRWeb, Help a Reporter Out (HARO) and iContact brands.

8.2
Editor Rating
8.2
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Cision

48

Simply Measured

Simply Measured offers the measurement and reporting solution for social media marketers. They provide reporting should be simple, beautiful, and accessible for everyone not just data scientists and streamlines the process of moving social media data into dashboards and other deliverables. Simply Measured makes it easy to analyze your paid, owned, and earned activity from all of your social networks. Insights are delivered exactly how you need them, whether that's on the web, in dynamic Excel reports, or in PowerPoint. Simply Measured's full suite of analytics arms you with the ability to research conversations, competitors, and audience, across all social…

Bottom Line

Simply Measured makes it easy to analyze your paid, owned, and earned activity from all of your social networks. Insights are delivered exactly how you need them, whether that's on the web, in dynamic Excel reports, or in PowerPoint.

8.3
Editor Rating
8.6
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Simply Measured

49

Sprout Social

Sprout’s collaborative platform ensures smarter, faster and more efficient social communications. Social media has undeniably changed the way brands and customers communicate. Sprout’s social media management tools can help users and their team monitor, respond, measure and collaborate to ensure smarter and faster communication. Sprout is a leading social media management platform that provides world-class engagement, publishing, analytics and collaboration tools for teams of all sizes. Sprout’s Smart Inbox makes it easy for users and their team to manage social communication so users never miss a message that matters to their business. Whether posting updates or engaging with consumers, Sprout’s…

Bottom Line

Sprout’s social media management tools can help you and your team monitor, respond, measure and collaborate to ensure smarter and faster communication.

7.8
Editor Rating
8.4
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Sprout Social

50

Salesforce Social Studio

With Salesforce Social Studio, users can use social media marketing to listen, analyze, publish, and engage across networks. Users can also align their marketing, customer service, and sales efforts on social media to strengthen customer relationships. Salesforce Social Studio makes it possible to hear conversations from over 650 million different sources with social listening tools. Users can discover what consumers are saying about users’ brand, users’ products, and users’ competitors. Users can also discover trending topics and influential conversations then use that information to inform their marketing decisions. Plan, execute, and track social media marketing campaigns using Salesforce Social Studio.…

Bottom Line

Plan, execute, and track social media marketing campaigns. Customise and craft your content from multiple sources, while protecting your brand with configurable approval rules and a full audit trail.

8.2
Editor Rating
8.5
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Salesforce Social Studio

51

Social Report

Social Report is an all-in-one social media management platform. All features users need is in one concise package. Users can simplify their social media reporting and gain powerful insight from social data to inform smart business decisions. With Social Report, users can track the performance of everything from their Facebook pages and Twitter profiles, to business reviews, website site performance and blogs. The data from the users’ social channels is downloaded and laid out on a simple and intuitive dashboard. Data collection is effortless - users just need to connect their social profiles. Users can quickly and easily organize their…

Bottom Line

Social Report is by far the easiest and the most feature rich way to publish on social media. When Social Report makes his way through all the new content, we’ll simply start recycling older updates.

7.7
Editor Rating
24.1
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Social Report

52

eClincher

eClincher is a powerful social media management tool, designed to help businesses to efficiently manage social media presence and marketing activities. eClincher combines all the social media accounts into one place, a huge time saver. Businesses use eClincher to manage social media, increase brand awareness, publishing, engagement, monitoring, content curation, and social selling. Users can manage all their posting needs in one place. eClincher lets users schedule posts to multiple social networks, profiles and pages: Twitter, Facebook, Instagram, Google+, LinkedIn, Pinterest, Blogger. eClincher lets users gain control of their links with Google utm tracking and Sniply call-to-action attached links. Users…

Bottom Line

eClincher manage all your posting needs in one place. Schedule posts to multiple social networks, profiles and pages: Twitter, Facebook, Instagram, Google+, LinkedIn, Pinterest, Blogger. Gain control of your links with Google utm tracking and Sniply call-to-action attached links.

7.7
Editor Rating
8.3
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eClincher

53

SocialHub

Socialhub is a smart social media management software for users’ team that lets users work less and achieve more. With the automated actions of SocialHub Smart Inbox users can automatically assign tickets to the Community Manager that is able to answer the request the best. Socialhub will help the users’ team to do a better job. Users can measure their social customer service with SocialHub Insights. Socialhub lets users analyze their team’s response time to find opportunities to boost performance. Users can enter their business hours into SocialHub to avoid inaccurate data. Socialhub receives response metrics only for the hours…

Bottom Line

Content Planner lets you manage all your social publishing from one central platform. Schedule and post messages across multiple networks in just a click. Collaborate on content strategy and draft new posts as a team in one shared publishing calendar.

8.5
Editor Rating
8.5
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SocialHub

54

Iconosquare

Iconosquare is the perfect Instagram companion. Iconosquare lets users manage all of users’ Instagram accounts, track comments on users’ posts and monitor content. Iconosquare lets users search, repost, upload and keep users media organized. Iconosquare lets users draft, caption and schedule users Instagram posts in advance. Iconosquare lets users find the best influencers for users’ business in no time. Users can visualize how their posts are performing in real–time and compare with previous ones. Users can see how the filters and hashtags they use influence engagement. Users can check out and sort their most engaging media by likes, comments or…

Bottom Line

Manage all your Instagram accounts, track comments on your posts and monitor content.

7.6
Editor Rating
8.3
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Iconosquare

55

Affinio

Affinio is a SaaS platform designed for the enterprise. Affinio instantly turns incomprehensible amounts of consumer data into actionable insights. Advanced machine learning algorithms and custom graph engine power Affinio to analyze billions of interest variables and network connections. Affinio’s award-winning unsupervised segmentation technology groups users into clusters based on the commonalities they share, revealing patterns and relationships within any big dataset. Affinio ingests and analyzes users’ first party data sets (CRM, transactional, survey) and third party data sets including Twitter, Pinterest, Reddit, and LinkedIn to reveal hidden audience insights in a comprehensive, highly visual report. Affinio's highly visual and…

Bottom Line

Advanced machine learning algorithms and custom graph engine power Affinio to analyze billions of interest variables and network connections.

7.6
Editor Rating
8.2
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Affinio

56

Audiense

Audiense is an advanced audience intelligence solution which optimizes users’ engagement and marketing efforts through unparalleled insights about their audience and segment with a suite of community management tools and advanced solutions to help build unique, high-quality, campaign-specific audiences, profiled not only by demographics but also by personality, interests, values and behaviors. Audiense has features such as homepage, dashboard, community wall, top menu bar, breadcrumb bar, search/filter sidebar, community bottom bar, accounts and sources, audiences, source dashboard, social contacts, synchronization, calendar filter, search – advanced syntax, export, collaboration teams and annotations. Audiense provides a dashboard to see an overview of…

Bottom Line

Audiense is a social marketing platform intended to help businesses to connect with their audience and discover, understand, attract, or encourage them to take action.

7.6
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Audiense

57

Fanpage Karma

Fanpage Karma is a platform that let's analyze and improve social media profiles, the user is able to analyze your profiles and monitor your success and also increase your social reach every day. This platform normally has the perfect features for the perfect users, it helps you keep track of your social media channels day by day and thus measure your success. It has the excel reports which enable you to save time. Excel reports keep a record of your developments and impress your boss and clients with presentable reports and clearly arranged infographics; Excel reports, monthly report, raw data,…

Bottom Line

Fanpage Karma is a platform that let's analyze and improve social media profiles, the user is able to analyze your profiles and monitor your success and also increase your social reach every day

7.6
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Fanpage Karma

58

HowSociable

HowSociable is a platform which provides the user with a simple to begin measuring his or her brand’s impact on the social web. Howsociable gives a magnitude score which provides an indication of the level of activity around a brand during a given week. The range is from 0 to 10. A score of zero means there is zero or near zero activity for the brand. A score of 10 means the brand has practically saturated the social web and will likely be recognized by everyone that uses it. Howsociable also calculates the magnitude score by taking a sample of…

Bottom Line

Howsociable is a platform which provides the user with a simple to begin measuring his or her brand’s impact on the social web

7.6
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HowSociable

59

Unified

With Unified, you are empowered to make informed and impactful decisions with the industry's only business intelligence platform purposely designed for social advertising. Unified is highly experienced in collecting and enriching over a billion dollars of social investment data, being passionate about providing Fortune 2000 brands and agencies with greater transparency into their many teams, tools and strategies. Unified's platform and service teams are essentially built to ensure that you have data quality, optimized investments and the ability to answer critical business questions. Unified has several features that help facilitate its credibility for you, these are such as Investment Management…

Bottom Line

The Unified Platform helps you answer questions you never could, with purpose-built business intelligence for social advertising.

7.6
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Unified

60

SocialMotus

SocialMotus is a social media management and monitoring tool for business purposes. This tool helps you manage all Facebook and twitter accounts with multiple team members efficiently and effectively. It also helps you discover targeted prospects and to also build meaningful relationships with lots of ease. SocialMotus offers you the best social management software & social media management tools to effectively manage multiple accounts from one central platform. SocialMotus allows you to manage all your Twitter and Facebook accounts from one simple, user-friendly platform. Now you can coordinate the various aspects of your social media campaigns through one interface to…

Bottom Line

socialmotus is a social media management and monitoring tool for business purposes

7.5
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SocialMotus

61

Unmetric

Unmetric is a powerful and reliable platform designed to help companies gather and analyze social media data. This is done so as to provide better products, intelligent answers to customer queries and more. With Unmetric, you will be able to see all of your existing organized social campaigns while at the same time be able to monitor their successes/failures. Unmetric was developed mainly with data and brand analysts, campaign strategists, brand managers and content creators in mind. It has excellent features that will help your business to analyze the content and campaigns of your competitors. It’s also very useful in…

Bottom Line

Unmetric is a powerful and reliable platform designed to help companies gather and analyze social media data so as to provide better products, intelligent answers to customer queries and more.

7.6
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Unmetric

Top Social Media Analytics Software:
All

Top Social Media Analytics Software : All
PAT Index™
 
1
Sysomos
 
2
Clarabridge
 
3
Keyhole
 
4
quintly
 
5
Adobe Social
 
6
Digimind
 
7
Beevolve
 
8
Snaplytics
 
9
NUVI
 
10
NetBase
 
11
Attentio
 
12
Socialbakers
 
13
Sprinklr
 
14
SocialHub
 
15
Spredfast
 
16
TheySay
 
17
Abzooba
 
18
Plumlytics
 
19
Salesforce Social Studio
 
20
Klear
 
21
Oracle Social Cloud
 
22
TrackMaven
 
23
Simply Measured
 
24
Meltwater
 
25
Sendible
 
26
Brandwatch
 
27
Talkwalker
 
28
Rival IQ
 
29
Cision
 
30
Crimson Hexagon
 
31
Sentiment
 
32
Nielsen Social
 
33
Synthesio
 
34
Sprout Social
 
35
General Sentiment
 
36
Agorapulse
 
37
Trackur
 
38
SocialClout
 
39
SocialPilot
 
40
Social Report
 
41
Social Data Intelligence
 
42
Oktopost
 
43
eClincher
 
44
Sotrender
 
45
Confirmit Horizons
 
46
HootSuite
 
47
Buzzcapture
 
48
Buzzmonitor
 
49
Tracx
 
50
Brand24
 
51
Lithium
 
52
Iconosquare
 
53
Crimson Heagon
 
54
Fanpage Karma
 
55
Bottlenose
 
56
Unmetric
 
57
HowSociable
 
58
Audiense
 
59
SocialMotus
 
60
Unified
 
61
Affinio

 

14 Reviews
  • February 11, 2014 at 6:05 am

    ADDITIONAL INFORMATION
    Thanks for covering us in your list!

    Cheers,
    Sam

  • August 20, 2014 at 11:02 am

    ADDITIONAL INFORMATION

    Thanks for sharing the list. You might like to add ‘ VOZIQ’ as well. For more details you can refer to http://www.voziq.com/monitor/. Let me know if you have any queries.

  • August 26, 2014 at 7:49 am

    ADDITIONAL INFORMATION
    A Comprehensive list indeed. Very helpful. This is Mrigank from the socialclout team. SocialClout is a complete suite of tools that help Businesses to manage their social media marketing and monitoring initiatives. It Includes Monitoring, Listening, Engagement workflow, Social Media Analytics and Social Media lead generation and competitve analysis.I Would request you to visit http://www.socialclout.com to evaluate by trying out our 30 day free trial. Would appreciate your feedback.This tool would be a great asset to the marketing teams of small businesses because it is rich in feature and competitive in pricing.

  • Tom
    September 25, 2014 at 4:18 pm

    ADDITIONAL INFORMATION
    I don’t think any of these are free. If you’re looking for an open-source alternative, Social Harvest is an open source social media analytics platform.

  • September 25, 2014 at 7:47 pm

    ADDITIONAL INFORMATION
    Hello, Good to see the exhaustive list. You might like to have a look at VOZIQ as well when you update it next time. Whats unique with VOZIQ, unlike other brands which one pays and gets access to, VOZIQ is solution (service) with data scientists using the solution, manually removing false alarms and drawing intelligent insights and offering to clients. Thus clients actually can concentrate on their work, we analyze the data using our technology tool, Thank you!

  • October 1, 2014 at 12:16 pm

    ADDITIONAL INFORMATION
    Have you tried Mediatoolkit – http://www.mediatoolkit.com
    It’s one of the fastest and the most affordable solutions in the market.

  • October 14, 2014 at 1:09 am

    ADDITIONAL INFORMATION
    If you have not aware of Plumlytics, then take a look at http://plumlytics.com/. It provides customized features and very affordable

  • Eleanor
    November 14, 2014 at 2:56 am

    ADDITIONAL INFORMATION
    Great Post! I advice also http://www.socialwinapp.com/, a very useful tool to measure the Engagement and the ROI of your page on Facebook, Twitter and Youtube.

  • March 2, 2015 at 1:57 pm

    ADDITIONAL INFORMATION
    Thank you for including Brandwatch in this comprehensive list!

    Iris (Community Manager, Brandwatch)

  • Kali
    March 29, 2016 at 4:47 am

    ADDITIONAL INFORMATION
    Wow! I have never heard about Adobe and Oracle social media instruments!
    I would also add to this impressive list social media analytics tool https://kuku.io.
    You can pay only for managing multiple accounts in Twitter, Pinterest, Facebook, Linkedin, Google+ and Tumblr (KUKU.io is a social media management tool also) and connect social media analytics for free.
    With it you can find best performing social media channels, track engagment rate and increase of followers in all social media at once.

  • March 3, 2017 at 4:26 pm

    ADDITIONAL INFORMATION
    Thanks so much for including Sendible in this list. If you’re interested in doing a full review, we’d love to show you around the platform.

    Gavin (CEO, Sendible)

  • Clara Taylor
    August 24, 2017 at 9:28 am

    ADDITIONAL INFORMATION
    Thanks for the helpful list of tools!
    I would also mention Snoopreport tool for monitoring and analytics user activity on Instagram. It tracks likes, comments, follows that users make and displays data in an easy-to-use dashboard and weekly and monthly reports. http://snoopreport.com

  • October 23, 2017 at 9:01 am

    ADDITIONAL INFORMATION
    A good and interesting read indeed. USP for analytic software is the promise to convert data to “insights”. But do these insights add any immediate value to their business? Businesses don’t invest in analytics software because they want insights. And what about those businesses who do not have the bandwidth to invest in software tools and the recurring license costs?

    There are companies that offer social media analytics solutions or social media intelligence, and save businesses from spending hefty dollars. Their data and analytics solutions enhance operational efficiency and productivity of their clients for next generation staffing needs & profitability.

  • Rhys
    February 26, 2018 at 6:16 pm

    ADDITIONAL INFORMATION
    Good list for social media managers and community managers to find the best social media management tool

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