Tine

Tine 2.o is an open source application that covers the software categories of groupware (software designed to facilitate collective working by many users) and CRM (Customer Relationship Management).

CRM is defined as practices, strategies, and technologies that firms use for analyzing and managing client interactions and data with the objective of enhancing business relationships with client and customer retention.) Basically, Tine 2.0 is enterprise software.

Companies need a combination of the tools that Tine 2.0 offers. Instead of installing multiple Web-based applications and your resources are limited, make use of Tine 2.0. It provides a single point of contact for their groupware, content management as well as their enterprise resource planning in one package. This platform consists of two main parts: The server component which acts as the primary data source and the client component which serves as the graphical user interface. It is featured with the email module that enables business communication to be both professional as well as user-friendly. The calendar module allows the creation of appointments both internally and externally.

The task management module allows the creation of task lists with their priorities, processes deadlines and optimizes daily collaboration of both the human and financial resources. The contact feature permits the storage of customer information which is important for follow up for client retention. The file manager allows access to relevant appointment documents. Time tracking module allows efficient project management.

Every minute counts in business, time tracking allows for an effective meeting of deadlines in business projects as well.Businesses have access to secure operations, full data control, full access control and synchronization with Tine 2.0. The software can easily be integrated into existing business systems. Its consistent interface has made business operations cheaper and simpler.

You may like to read: Free, Open Source and Top Customer Relationship Management (CRM) Software, How to Select the Best Customer Relationship Management Software for Your Business and Steps for a Successful Small Business CRM Implementation