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Thematic
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Thematic

Overview
Synopsis

Thematic is the text analytics and visualizations that can be trusted to turn customer feedback into actionable insights. Thematic offers products such as emerging themes, editable code frame and proven accuracy which is tested on multiple groups of people.

Category

Text Analytics Software

Features

• Unbiased and quantified view
• recurrent themes
• Interactive visual report
• Global view of customer personas and their needs

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Thematic

What is best?

• Unbiased and quantified view
• recurrent themes
• Interactive visual report
• Global view of customer personas and their needs

What are the benefits?

• Understand priorities
• Find actionable insights fast
• Share an interactive visual report with the team
• Get the big picture

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
Features & Functionality
7.6
Advanced Features
7.6
Integration
7.6
Performance
7.6
Customer Support
7.6
Implementation
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Bottom Line

Thematic offers products such as emerging themes, editable code frame and proven accuracy which is tested on multiple groups of people.

7.6
Editor Rating
Aggregated User Rating
You have rated this

Thematic is the text analytics and visualizations that can be trusted to turn customer feedback into actionable insights. Thematic offers products such as emerging themes, editable code frame and proven accuracy which is tested on multiple groups of people. Thematic is the fastest and most reliable way for finding deep insights in NPS®, CSAT, user research surveys and chat logs. Thematic easily connects with SurveyMonkey, Zendesk, Salesforce, CSV and API. Thematic lets users understand priorities with unbiased and quantified view about what matters to customers. Thematic finds actionable insights fast with specific and meaningful recurrent themes. Thematic lets users tell customer story by sharing an interactive visual report with the team. Thematic provides the user with the big picture by providing a global view of customer personas and their needs.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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