Thematic

Thematic is the text analytics and visualizations that can be trusted to turn customer feedback into actionable insights. Thematic offers products such as emerging themes, editable code frame and proven accuracy which is tested on multiple groups of people. Thematic is the fastest and most reliable way for finding deep insights in NPS®, CSAT, user research surveys and chat logs.

Thematic easily connects with SurveyMonkey, Zendesk, Salesforce, CSV and API. Thematic lets users understand priorities with unbiased and quantified view about what matters to customers. Thematic finds actionable insights fast with specific and meaningful recurrent themes.

Thematic lets users tell customer story by sharing an interactive visual report with the team. Thematic provides the user with the big picture by providing a global view of customer personas and their needs.