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The Edge
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The Edge

Overview
Synopsis

The Edge retail jewelry store management system was built from the ground up as a solution for independent retail jewelers. It is arguably the easiest yet most technically advanced industry software product available.

Category

Jewelry Store Management Software

Features

• Job tracking and customer notification: Improve service and save time
• MaxiTurn: Interact with vendors directly through the software
• Pop-ups: Alert the operator and assign the received item to the customer
• The appraisal template can be modified by the user to create the document style they prefer
• Robust inventory management: Establish and maintain a balanced inventory
• Customer relations management

License

Proprietary

Price

• Basic - $4600
• Enterprise - $5700

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

The Edge

What is best?

• Pop-ups: Alert the operator and assign the received item to the customer
• The appraisal template can be modified by the user to create the document style they prefer
• Robust inventory management: Establish and maintain a balanced inventory
• Customer relations management

What are the benefits?

• Centralized: View and select new inventory in specific categories and price points – all from the on-screen report
• Simple workflow: Manage the service department more effectively
• Quick help:  Sales associates can advise customers on the exact status of their service jobs with a couple of mouse clicks
• Quick ROI: Maximize the relationship with customers and improve sales

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
Features & Functionality
7.6
Advanced Features
7.6
8.4
Integration
7.6
8.8
Performance
7.6
Customer Support
7.6
Implementation
Renew & Recommend
Bottom Line

The Edge helps independent retail jewelers become more profitable through the use of appropriate technologies and business methods.

7.6
Editor Rating
8.6
Aggregated User Rating
1 rating
You have rated this

The Edge retail jewelry store management system was built from the ground up as a solution for independent retail jewelers. It is arguably the easiest yet most technically advanced industry software product available. Currently installed in over 3,000 jewelry stores, The Edge is a truly modern Windows program built on Microsoft’s .NET platform, and is compatible with Windows 8, Windows 7 and Windows XP both 32-bit and 64-bit versions. In addition, The Edge has achieved Microsoft Gold Certified Partner status, which allows its users to access numerous benefits only available to preferred members of the Microsoft development community. It utilizes these insider benefits to develop even more sophisticated jewelry retail software. The real value of The Edge comes from its powerful management reports and tools which rely on quality data. The Edge makes it easy for the sales team to interact with the system guaranteeing that data of the highest integrity makes its way to the analytic reports. The screen image that follows contains a sale, a repair, a layaway item and a special order as an example. Payments, pickups, appraisals intakes and items to be added to a wish list appear on the same transaction. No other POS is as eloquent or comprehensive. The Edge system provides numerous features that help jewelry stores maximize their relationship with clients – and thus improve sales. Every activity that takes place at the point of sale, every sold item, every repair, every appraisal, every layaway payment, and an in-store charge is maintained in the customer history automatically. Images of the products they purchased are also attached to the customer’s record when applicable. A simple click of the mouse gives a view of all pertinent information instantly.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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