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Textline
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Textline

Overview
Synopsis

Textline is a business text messaging platform used for communication, sales, and support in technology minded companies. Textline enables businesses to deliver innovative customer sales and service by replying to their text messages effectively.

Category

Business Texting App

Features

• Messaging center
• Emojis
• Attachments
• Respond from anywhere
• Whispers
• Claiming/transfers
• Reminders
• Shortcuts
• Schedule messages
• Auto responder
• Net promoter scores
• Integrations with tools you use

License

Proprietary

Price

• Lite - $29/mo
• Standard - $49/mo
• Pro - $189/mo
• Enterprise – Starts at $2,500/mo

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Textline

What is best?

• Messaging center
• Emojis
• Attachments
• Respond from anywhere
• Whispers
• Claiming/transfers
• Reminders
• Shortcuts
• Schedule messages

What are the benefits?

• Provides a responsive web app that provides an excellent platform for your customers to text messages on multiple devices
• Allows internal discussion within the chat flow
• Allows sending of forms, documentation, forms to your clients easily and quickly right from your desktop to your client’s phones
• Enables setting reminders for conversations for specific individuals
• Enables creation of custom shortcuts that speeds up your workflow

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
6.4
Features & Functionality
7.6
5.3
Advanced Features
7.6
4.4
Integration
7.6
6.0
Performance
7.6
Customer Support
7.6
Implementation
Renew & Recommend
Bottom Line

Textline is a business text messaging platform used for communication that enables businesses to deliver innovative customer sales and services by replying to their client’s text messages effectively and efficiently.

7.6
Editor Rating
5.5
Aggregated User Rating
3 ratings
You have rated this

Textline is a business text messaging platform used for communication, sales, and support in technology minded companies. Textline enables businesses to deliver innovative customer sales and service by replying to their text messages effectively. Textline also eliminates the need of customers installing other apps as they can text messages to your existing business through a dedicated phone number. Textline provides a responsive web app that provides an excellent platform for your customers to text messages on multiple devices. Textline main features are; attachments, emojis, whispers, claiming or transfers, reminders, and the power tools. Textline provides you with a messaging platform for texting with your customers by enabling you to use emojis, attachments, and respond from anywhere. By using attachments, you are able to send forms, documentation, forms to your clients easily and quickly right from your desktop to your client’s phones. The whispers feature provides an excellent platform for allowing internal discussion within the chat flow. The whispers feature also enables your staff to discuss the next steps on handling customers and even offering internal feedback for training of customer support. Textline provides an excellent platform for transferring assigned conversations to other team members that are more specialized to handle particular customer requests. Textline enables you to set reminders for conversations for specific individuals. It therefore enables you to remind yourself to follow up with a customer as well as performing a task related to the conversation. Textline also enables creation of custom shortcuts that speeds up your workflow. The shortcuts also provide an excellent platform for automatically injecting shortcut texts that allow you to quickly answer the repeated questions.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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