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tawk.to
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tawk.to

Overview
Synopsis

tawk.to is a free messaging app that lets users monitor and chat with visitors on the users’ website, mobile app or from a free customizable page.

Category

Live Chat Software

Features

• Proactively engage visitors with Triggers
• Customize your Visitor Widget to suit your site
• Localize greetings and messages in your Language
• Respond quickly with Predefined Shortcuts
• Integrate with Wordpress, Joomla, Magento, etc..

License

Proprietary

Price

• Free

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

tawk.to

What is best?

• Proactively engage visitors with Triggers
• Customize your Visitor Widget to suit your site
• Localize greetings and messages in your Language
• Respond quickly with Predefined Shortcuts

What are the benefits?

• tawk.to makes it easy to deliver personalized and real time customer service
• Monitor traffic on your website and be there when visitors need you most
• Proactively initiate a chat with your website visitors and app users
• Unlock a new frictionless channel for conversational commerce

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
8.8
Features & Functionality
7.6
9.3
Advanced Features
7.6
9.5
Integration
7.6
9.8
Performance
7.6
Customer Support
7.6
Implementation
Renew & Recommend
Bottom Line

tawk.to is a free messaging app which offers features such as Group Messaging, Video & Voice (Add-on), Agent > Agent Messaging, Desktop Notifications, 1880+ Emoji, Geo IP Tracking, Track Sentiment, Track Engagement, Detailed Reporting and Ban/Unban Visitors.

7.6
Editor Rating
9.4
Aggregated User Rating
1 rating
You have rated this

tawk.to is a free messaging app that lets users monitor and chat with visitors on the users’ website, mobile app or from a free customizable page. Tawk.to offers its main features such as real time monitoring, built-in ticketing, remove branding, canned shortcuts and 100+ integrations. tawk.to generates revenue by providing live answering services for a select group of customers. tawk.to software is completely free to use, with no limits at all on the number of agents, chat volumes or sites that users can add widgets to. tawk.to has no limits to the number of agents that the users can share a site with. tawk.to is also an agent centric chat application, which means every agent has their own account and users can share 'sites'. tawk.to lets users answer as many concurrent chats as the users wish with no limits. tawk.to takes the user’s privacy, and data security very seriously where all communication between the user and the user’s visitors is over 128bit Secure Socket Layer, and all data is housed on encrypted servers. tawk.to offers desktop and mobile apps which are all 100% free. tawk.to has no intention to charge the users to use the software. Despite being completely free, tawk.to does not have any annoying Ads. tawk.to lets users always look their best since widgets and attention grabbing bubbles can be customized in the chat widget to perfectly suit the user’s brand and where users can even upload the users’ own custom bubbles. Tawk.to also has 1880+ emoji available both in the visitor widget and the agent dashboard so that users will never be lost for words.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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