Steps for successful Risk Management in a Software Implementation and Application Maintenance

Risk Management in a Software Implementation and Application Maintenance does identify factors that create technical risk, quantify risk such as estimate probability of loss & business impact of loss, and recommend how to manage risk. Risk Management process assign, recommendations to mitigate and monitor risk such as recommendations to decrease probability of occurance, reduce business impact, prioritize risk portfolio and handle dependencies.

The main functions of Risk Management are:

1. Identify factors that create technical risk
2. Quantify risk
3. Recommend how to Manage risk
4. Assign, recommendations to mitigate and monitor risk

The value of Risk Management in a Software Implementation and Application Maintenance is to reduce TCO by ensuring a smooth project and a technically robust production solution.

Risk Management minimizes technical risk and ensures the technical robustness of your solution.

The objective of Risk Management in a Software Implementation and Application Maintenance is to identify risk factors based on project-related concepts and requirements.

Proper Risk Management ensures the performance, availability, maintainability and data consistency of your solution.

The business and software implementation and application maintenance landscape is complex due to:

• Global operations
• Different locations
• Different countries
• Different languages
• Different time zones
• Central vs. distributed
• Heterogeneous Solutions
• Different applications
• Different technologies
• Different vendors
• Point-to-point integration
• Custom-made solutions
• Business Processes
• New Technologies

• Assess concepts and strategies for topics such as testing and monitoring in terms of completeness of scope and Benchmarking against knowledge base to identify showstoppers and improvement potential.
• Identify specific risk factors resulting from: Very high requirements, such as high volume, performance, throughput, availability etc and Complexity or vulnerability of the solution landscape
• Identify risks with respect to core business processes and interfaces
• Map the solution landscape and your core business processes
• Assess with a focus on core business processes – the progress and further detailing required for relevant concepts such as integration testing, sizing and operations
• Detailed analysis of technical integration by review of implemented interfaces with focus on: Performance, availability, data consistency and Reduced cost of operations (better maintainability, freed resources, and knowledge transfer to your staff)
• Check hardware sizing and optimize configuration of implemented systems
• Evaluate hardware sizing based on project-specific requirements, user volumes, and document volumes
• Optimize configuration of implemented systems, operating system, and database
• Optimize technical robustness of implemented core business processes
• Verify and optimize critical interfaces and core business processes in terms of Performance, Availability and Data consistency
• Evaluate sizing based on results from performance check of core transactions
• Verify technical robustness based on productive conditions
• Verify results of the preceding service sessions in real-time conditions
• Conduct technical analysis and customer appraisal for:
  • Hardware sizing
  • Configuration
  • Performance of core business processes
  • Identify fast-growing business objects

What are the Best Practices in Risk Management in a Software Implementation and Application Maintenance