State of Self-Service BI Report from Logi Analytics

State of Self-Service BI Report from Logi Analytics : Logi Analytics released findings from its first "State of Self-Service BI" report on how businesses users and IT professionals view and use self-service business intelligence (BI) tools. The report reveals that both business users and IT realize the value of self-service analytics tools, yet adoption of these tools has yet to take off.

Logi Analytics enables enterprises to make better use of their data by delivering on the promise of analytics everywhere. By providing both a Web-based data discovery solution and a business intelligence platform that can embed analytics within applications, systems and processes.

Adoption of Self-Service BI tools is still low – Business users and IT both report that less than a quarter of business users (22% and 23% respectively) have access to self-service BI tools and use them when they need it.

Business users demand better functionality – There is a large gap between the level of importance and the level of satisfaction for many self-service capabilities. For example, analyzing data to create a visualization is very important to 39% of business users, but only 16% are very satisfied with the functionality. Moreover, 33% of business users say creating or formatting a report or dashboard is very important, but only 17% are very satisfied.

Self-service BI reduces the load on IT – On average, self-service analytics reduces IT requests by 37%. While self-service tools don’t eliminate all requests, they can provide a quick productivity boost, while IT works on more difficult tasks.

Business flexibility drives need for self-service – The biggest driver for self-service is the flexibility it gives business users who desire to get things on their own time. The top business outcomes from self-service are increasing operational efficiencies, providing business agility, and becoming more competitive.

IT departments plan to invest in better tools and user training – 84% of IT organizations plan to invest in self-service BI over the next 2 years. This includes investments in additional functionality, deploying new technology, training, and writing new reports.

Logi Analytics recently introduced Logi Info’s self service module, which lets users select from a set of trusted data, automatically generates a query and returns data so they can then create their own tables, charts, dashboards and reports without further involvement from IT. Users can manage and organize visualizations and reports within personalized and shared folders, as well as collaborate and share insights with colleagues.

The 2014 State of Self-Service BI report is based on an online survey of more than 600 business and technology professionals, conducted in August and September of this year. Respondents included executives, directors, and staff from line of business and IT at companies of all different sizes.