CRM
Now Reading
Socialware
0
Review

Socialware

Overview
Synopsis

Socialware's SBP solution audits a firm's social and web presence by looking for points-of-presence that match their brand—authorized or unauthorized—and brings them to the firm's attention. Firms can claim, ignore or investigate those instances.

Category

Social Monitoring Software

Features

•Social Media Compliance
•Social Content Recommendation
•Social media archiving
•Social Access Control
•Social Media Publishing

License

Proprietary Software

Price

•Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1000 employees)

Company

Socialware

What is best?

•Social Media Compliance
•Social Content Recommendation
•Social media archiving
•Social Access Control
•Social Media Publishing

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
8.0
Features & Functionality
7.6
8.4
Advanced Features
7.6
8.6
Integration
7.6
8.7
Performance
7.6
9.2
Training
9.1
Customer Support
7.6
9.3
Implementation
9.0
Renew & Recommend
Bottom Line

The Socialware platform provides a spectrum of solutions for regulated firms and their employees to manage risk, comply with regulations and generate business on social media. Together, with Proofpoint Nexgate and Socialware offer the most comprehensive social media compliance and security platform available.

7.6
Editor Rating
8.8
Aggregated User Rating
1 rating
You have rated this

The Socialware platform provides a spectrum of solutions for regulated firms and their employees to manage risk, comply with regulations and generate business on social media. Socialware features a customizable modular platform which is involved in mitigating risks and complying rules. It is also employed in the business generating processes. Automate Profile Management is a Socialware's SMC feature that offers a complete automated profile management capability. It also provides an enhanced review for multiple reviewers of a user's profile. It also features feedback tools to cater workflow management. The highlighting feature allows the changes in a profile to be highlighted for easy review. It also boasts tools known as Set Access Controls that implement and configure a comprehensive set of access controls. These controls enable or disable specific features directly on Facebook, Twitter or LinkedIn according to the need. It also features several data access options through official integrations. It allows access to data exposed through the social network APIs. It ensures that the archiving solution captures all possible data. Socialware also features a pre-approved content library that can be shared on Facebook, Twitter or LinkedIn. Provide Insights is a tool of Socialware's SCR solution that provides deep lying insights for each contact. It employs semantic analysis from the contact's social media profile to complete the appointed function. A Social Audit on the other hand is a Socialware's SBP solution. It audits a firm's social and web presence. It does so by looking for points-of-presence. Socialware’s Social Brand Protection (SBP) solution is a feature that allows firms to automatically discover points-of-presence. It is also involved in the inventory, monitoring and patrol of the data that exists across the web. It makes sure that the marketers and legal teams know that their brand is not being misrepresented. It automatically and continually audits a firm’s social media presence. It also features an offer to create a living inventory of the “official” social media properties.

Filter reviews
User Ratings





User Company size



User role





User industry





Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Training
Customer Support
Implementation
Renew & Recommend

What's your reaction?
Love It
0%
Very Good
0%
INTERESTED
0%
COOL
0%
NOT BAD
0%
WHAT !
0%
HATE IT
0%
About The Author
CRM Desk