Smartsupp

Smartsupp is a live chat software that provides you with video recording of visitors. Smartsupp provides you with an excellent platform for chatting with your visitors in real-time by allowing you to answer their questions instantly as you receive them.

Smartsupp achieves this by providing with a notification every time a visitor starts a chat conversation with you. The primary features of Smartsupp include; a 14-day chat history, automatic messages, video recordings of visitors, high load dashboard, priority chat support, group of agents, a custom chat box design, unlimited chat conversations, Google analytics connection, and unlimited number of agents.

Smartsupp provides you with an excellent platform for recording the screens of your visitors. By viewing the screens of your visitors, you are able to view their mouse movements, screen, and clicks. Through this, you have an excellent platform for comprehending the behaviours and trends of your customers. Smartsupp also has the ability to be integrated to any website.

With Smartsupp, you have an excellent platform for answering the questions of your customers from anywhere on your Android phone and iPhone. Smartsupp enables you to match your website design by providing you with an excellent platform for customizing colours, pictures, position, and texts that fit to your company’s identity. Smartsupp also provides you with an API that enables you to perform advanced customisation.

The auto-messages enable you to engage your visitors. It is achieved by providing you with an excellent platform for setting up custom rules that automatically enable you to send personalised messages to your visitors. The auto-messages also enable you to increase online sales. The Google analytics feature enables you to track the measure of impact starting from conversion rate and customer behavior.

You may like to read: How to Select the Best Live Chat Software for Your Business and Top Free and Premium Live Chat Software