Silverline

Silverline is a Salesforce Platinum Cloud Alliance Partner with a team of more than 100 technology experts. They leverage the cloud to transform how users do business. As it focuses on different issues around this software, it also has multiple solutions, each of them related to one of the problems. Regarding data and integration, Silverline excels at it offers data quality, data synchronization and real time integration through three solutions: Data integration through a datasheet, MDM (Master Data Management) for banking, and MDM for retail. Then, it offers custom industry solutions that meet client requirements and let them leverage the power of Salesforce Platform beyond CRM. It includes pre-built accelerators for Healthcare and Financial Services. To enhance information and empower data, Silverline has created mobile-friendly solutions within the sphere of the analytic cloud. It offers Wave Analytics and Silverline Insights, which has three sub-levels: Insights, Insights + and Insights Power, each of them with better features than the other. Then, as Silverline focuses on user experience, it has created solutions to drive customer engagements, integrate user’s businesses and transform their workplace. Thus, they created Customer Community, to provide exceptional service and extend the brand; and Employee Community, to create a social mobile and branded employee community of engaged and productive workers. Then, it displays custom mobile solutions that include Advanced Scheduling apps and Portfolio Management. Silverline has a specific product development solution: the creation of customized apps where the company leverages Lighting to built components such as calendars with agenda functionality, banner widget and RSVP through self-scheduling communities. Regarding managed services and support, Silverline’s team becomes an extension of the user’s. Consequently, it provides tactical, strategic and additional technical support; and as Silverline Navigator. To keep data safe, it offers platform encryption, event monitoring and field audit trail. Then, it offers lighting readiness, design system and components to easily create inter-apps components. The Marketing Cloud Solutions include Marketing Cloud and Pardot that offer personalization of email marketing at scale. Moreover, there are Service Cloud Solutions, Sales Cloud Solutions, Development Lifecycle Solutions (Jenkins, The Force.com Migration tool and JIRA), and Heroku Solutions (Data Warehouse and Archiving, Report Generation and Integration). On the other hand, regarding bank and credit, there are two main solutions (Bank360 and CreditUnion360, they enhance capabilities and deliver competitive advantage), and five additional solutions (Retail Banking, Member Services, Commercial Lending, Mortage & Consumer Lending, and Commercial Banking).