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SAP Hybris Service
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SAP Hybris Service

Overview
Synopsis

SAP Hybris Service provides field service solutions that enable getting the right people and enable the customers to get the results they want. SAP Hybris Service offers advanced features such as proactive field service, Omni-channel call centre, and comprehensive self-service.

Category

CRM Service Software

Features

• Comprehensive self-service
• Omni-channel call center
• Proactive field service
• Easy to change schedules
• SAP Jam communities
• SAP Jam collaborations
• Track tickets status
• Create and add tickets and add attachments

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

SAP Hybris Service

What is best?

• Comprehensive self-service
• Omni-channel call center
• Proactive field service
• Easy to change schedules
• SAP Jam communities
• SAP Jam collaborations

What are the benefits?

• Handle comprehensive field service engagements
• Manage your filed service agents onsite activities and track their performance
• Provides field service technicians with access to information while they are on site as well as offline
• React quickly to changes in demand with easy-to-change schedules

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
Features & Functionality
7.6
Advanced Features
7.6
Integration
7.6
Performance
7.6
Customer Support
7.6
Implementation
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Bottom Line

SAP Hybris Service is a service platform that provides proactive field service solutions to enable businesses to offer great service and make their customers happy and get them the results they want.

7.6
Editor Rating
Aggregated User Rating
You have rated this

SAP Hybris Service provides field service solutions that enable getting the right people and enable the customers to get the results they want. SAP Hybris Service offers advanced features such as proactive field service, Omni-channel call centre, and comprehensive self-service. SAP Hybris Service gives businesses easy to change schedules that enable them to react to changes in demand quickly to help them get the most qualifies people on site at a convenient time for the customer. SAP Hybris Service offers the service field service technicians with access to essential information while they are on site as well when they are offline. Through this, it enables them to sort out problems more quickly. SAP Hybris Service provides an excellent platform for handling comprehensive field service engagements that entail tasks from work orders and service-level agreements to warranties, service parts, and contracts. With SAP Hybris Service, businesses have an excellent platform for managing the activities of their field service agents. SAP Hybris Service also makes it easy for companies to track the performance of the field agents by using software for Windows, Tablet, iPad, iPhone, and Android devices. All these are at no extra cost. With the proactive field service, businesses have an excellent platform for delivering exceptional service in the field which translates to happy customers.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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