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Salesforce Government
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Salesforce Government

Overview
Synopsis

Government CRM solutions from Salesforce adapt private sector service models, viewing citizens as customers. Salesforce offers a public sector platform that is secure, transparent, and compliant, including top standards like FedRAMP, DoD IL2/4, and SOC.

Category

Public Sector CRM

Features

• Innovation Management
• Blanket Purchase Agreements
• Executive Dashboard
• Event Monitoring & Platform Encryption
• Task & Opportunity Management
• State Case Management
• HHS Case Management

License

Proprietary

Price

• Essentials - $25 / month
• Professional - $75 / month
• Enterprise - $150 / month
• Unlimited - $300 / month

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Salesforce Government

What is best?

• Executive Dashboard
• Event Monitoring & Platform Encryption
• Task & Opportunity Management
• State Case Management
• HHS Case Management

What are the benefits?

• Define & Automate Processes
• Improve Your Visibility
• Ensure FISMA Compliance
• Brand Preservation

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
9.1
Features & Functionality
7.6
8.4
Advanced Features
7.6
8.4
Integration
7.6
Performance
7.6
6.1
Customer Support
7.6
Implementation
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Bottom Line

Salesforce helps government service organizations target the right audience with laser focus, automate business processes, and seamlessly connect and share data.

7.6
Editor Rating
8.0
Aggregated User Rating
1 rating
You have rated this

Government CRM solutions from Salesforce adapt private sector service models, viewing citizens as customers. Salesforce offers a public sector platform that is secure, transparent, and compliant, including top standards like FedRAMP, DoD IL2/4, and SOC. Since Government CRM runs in the cloud, it can be deployed in as little as one day, integrates freely, and is highly customizable and scalable. Salesforce Government CRM helps federal, state, and municipal organizations strengthen relationships between the public sector and citizens. With the help of public sector software like Salesforce, government can become more responsive, effective, and efficient. Get a customizable platform that features metadata-driven architecture, three seamless updates annually, and customer-inspired enhancements. Plus compatibility with mobile, social, and AI. Connect with any internal or external system from any device. Access millions of developers and partners and get AI built right into the platform with Salesforce Einstein. Deliver mission success with the same best practices that enterprises have used to modernize legacy systems. Generate pipeline with Salesforce GovCon Capture, a fully integrated and configurable opportunity lifecycle management solution. GovCon Capture empowers capture managers with the resources needed to increase profitability. With visibility into budget and resource needs, you can improve the quality and accuracy of bids. Addressing everyday efficiencies impacts each stage in the opportunity, from prospecting to delivery. Increasingly fragmented data makes it hard to find disruptions, correct issues, and improve services at a pace that meets today’s demands. Salesforce removes these silos, turning data into powerful bargaining chips that make the most of missions.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
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