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REVE Chat

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REVE Chat

Overview

Synopsis

REVE Chat is a comprehensive customer engagement platform that offers Live Chat, Voice Chat, Video Chat, Facebook Messaging and Viber Messaging services to simplify and maximize engagement and support for the website visitors and customers.

Category

Live Chat Software

Features

• Live Chat
• Voice/Video Chat
• Department Management
• Facebook Messaging
• Viber Messaging
• Visitor Analytics
• Auto Triggers
• REVE Chat SDK

License

Proprietary

Price

• Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)
• Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)
• Enterprise – Custom Enterprise Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 Enterprise (>1001 employees)

Website

REVE Chat

Demo

REVE Chat

Company

REVE Chat

What is best?

• Live Chat
• Voice/Video Chat
• Department Management
• Facebook Messaging
• Viber Messaging
• Visitor Analytics

What are the benefits?

• Provide live chat assistance to multiple customers at a time.
• Improve online sales conversions as the agents deliver assistance and answers to the visitors.
• Get personal details of visitors before initiating chat sessions.
• Now live chat with Facebook company page visitors.
• Gather customer feedback easily and derive high value and actionable insight that can be used to better understand the customers and improve the products and services.

PAT Rating™

Editor Rating

Aggregated User Rating

Rate Here

Ease of use

7.6

6.7

Features & Functionality

7.8

9.2

Advanced Features

7.6

9.1

Integration

7.7

8.7

Performance

7.7

9.2

Customer Support

7.8

8.7

Implementation

8.7

Renew & Recommend

8.6

Bottom Line

7.7

Editor Rating

8.6

Aggregated User Rating

3 ratings

You have rated this

With REVE Chat, the support agents have the platform to personally provide guidance and assistance to visitors throughout their whole journey at the website. This live chat solution gives the website visitors ability to get the most out of their time visiting the site, whether looking for products and services or just browsing through.

REVE Chat is flexible enough to provide assistance on a personal level as agents become more aware of their diverse needs and deliver support on a one-to-one basis. REVE Chat offers an extensive set of capabilities and features, ranging from the trusty live chat functionality to a more interactive voice/video chat setup and the familiarity and versatility that come with Facebook and Viber messaging among others. Friendly and powerful, REVE Chat simplifies the way businesses engage their visitors.

Visitors who visit the site get the most out of their time with REVE Chat. The moment they ask for support, REVE Chat enables the agents to provide assistance instantly. When a visitor makes specific requests or asks questions that require expert answers, REVE Chat ensures that these requests are routed to the right department and handled by the most qualified agents.

With REVE Chat, one can integrate REVE Chat to their mobile application in minutes using its mobile SDK. REVE Chat helps improve online sales conversions as the agents deliver assistance and answers to the visitors. The system also increases support efficiency as it enables businesses to engage multiple visitors simultaneously. REVE Chat gives customers a platform they can use to provide feedback.

The user can gather customer feedback easily and derive high value and actionable insight that they can use to better understand their customers and improve their products and services.

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