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RedPoint Global is the technology company that helps organizations optimize customer engagement by delivering on their brand promise with highly contextual relevance in real time across all touchpoints.
Category
Campaign Management Software
Features
• Create a complete 360-degree view of each customer’s behaviors, preferences, and purchase history. • Engage customers consistently with hyper-personalized, highly relevant customer interactions. • Intelligently orchestrate messages, offers, and actions in real time across all channels and touchpoints.
License
Proprietary
Price
• Contact for Pricing
Pricing
Subscription
Free Trial
Available
Users Size
Small (<50 employees), Medium (50 to 1000 Enterprise (>1001 employees)
Company
RedPoint Global
What is best?
• Create a complete 360-degree view of each customer’s behaviors, preferences, and purchase history. • Engage customers consistently with hyper-personalized, highly relevant customer interactions. • Intelligently orchestrate messages, offers, and actions in real time across all channels and touchpoints.
What are the benefits?
• Increased campaign-revenue performance • Lower costs for customer acquisition and interaction • Improved customer retention and loyalty • Enhanced customer lifetime value
PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.7
5.4
Features & Functionality
7.6
7.4
Advanced Features
7.8
8.6
Integration
7.8
8.2
Performance
7.7
8.0
Customer Support
7.6
8.1
Implementation
7.1
Renew & Recommend
7.7
Bottom Line
RedPoint Global offers features such as data quality and integration, identity resolution or golden record, loyalty and retention, omnichannel marketing, open vs walled garden, optimization using machine learning, personalization, real-time interaction management and single customer view.
7.7
Editor Rating
7.6
Aggregated User Rating
4 ratings
You have rated this
RedPoint Global is the technology company that helps organizations optimize customer engagement by delivering on their brand promise with highly contextual relevance in real time across all touchpoints. RedPoint Global offers features such as Data Quality and Integration, Identity Resolution or Golden Record, Loyalty and Retention, Omnichannel Marketing, Open vs Walled Garden, Optimization Using Machine Learning, Personalization, Real-Time Interaction Management and Single Customer View.
RedPoint has the automated processes to access, match, and clean the users’ data regardless of format or location. RedPoint lets users resolve the different ways customers appear in various engagement systems and build a continuously updating and real-time “golden record.” RedPoint optimizes customer engagement to increase loyalty and lifetime value. RedPoint gives the users’ customers what they expect including consistent and relevant experiences across every interaction touchpoint.
RedPoint lets users leverage existing marketing system investments while incorporating new best-of-breed solutions to engage the always-on consumer. RedPoint also lets users leverage machine learning/AI for goal-based optimizations of messages, offers, and actions to increase campaign performance and maximize customer revenue. RedPoint makes sure that engagement starts with one-to-one, relevant conversations based on the buyer’s purchase history, behaviors, and preferences. RedPoint enables the users to interact at the speed of the customer.
RedPoint also brings together all relevant data such as internal and external to show the users each customer’s trends, behaviors, and preferences. RedPoint partners with the users to help users achieve sustainable growth in strategically important areas like revenue growth, profitability, competitive advantage, and customer expansion and retention.
By clicking Sign In with Social Media, you agree to let PAT RESEARCH store, use and/or disclose your Social Media profile and email address in accordance with the PAT RESEARCH Privacy Policy and agree to the Terms of Use.