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Radial is the leader in omnichannel commerce technology and operations, enabling brands and retailers to profitably exceed retail customer expectations. Radial’s technical, powerful omnichannel solutions connect supply and demand through efficient fulfillment and transportation options, intelligent fraud, payments, and tax systems and personalized customer care services.
Category
Warehousing, Logistics, and Fulfillment Service Providers
Features
•Omnichannel Technology
•Retail Order Management
•Store Fulfillment Dropship Manager
•Payments, Fraud & Tax
•Customer Service Tools
•Analytics
License
Proprietary Software
Price
Contact for Pricing
Pricing
Subscription
Free Trial
Available
Users Size
Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1000 employees)
Company
Radial
What is best?
•Fulfillment & Freight Solutions
•Inbound, outbound and reverse logistics expertise
•Freight Management Solutions to drive speed
•Purpose-built, multi-category
•B2C fulfillment
•Central, regional and multichannel
PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.4
9.0
Features & Functionality
8.6
8.7
Advanced Features
8.5
8.8
Integration
8.5
8.5
Performance
8.6
9.5
Customer Support
8.4
8.0
Implementation
8.1
Renew & Recommend
8.0
Bottom Line
Streamline order and inventory management across distribution centers and suppliers while protecting margins and ensuring customer satisfaction. Scalable fulfillment and transportation services ensure orders are shipped faster and on brand, delivered where and when desired while optimizing costs.
8.5
Editor Rating
8.5
Aggregated User Rating
3 ratings
You have rated this
Radial helps retailers and brands deliver a seamless online, mobile, and in-store shopping experience that drives business results.Radial Omnichannel Technology is a modular, cloud-based suite of technology and tools that can be deployed as a comprehensive suite or one module at a time to connect all of user’s supply to all of user’s demand. The suite includes intelligent Retail Order Management, Store Fulfillment, Dropship Manager,Payments, Fraud & Tax, Customer Service Tools, and Analytics.
With the fastest time to market, Radial Omnichannel Technology is the only high-scale, cloud-based solution backed by experienced retail practitioners that simplify the complexity, lower total cost of ownership and protect existing technology investments. Benefits of Radial Omnichannel Technology are: Integrates with any eCommerce platform; Optimizes enterprise-wide inventory; Reduces omnichannel complexity; Delivers speed to market; Preserves investments in existing IT resources; Shrinks omnichannel enablement costs; Turns stores into strategic fulfillment centers; Increases order conversions; Offers low risk product expansion.
Radial provides clients with proprietary Fulfillment and Freight Solutions that ensure faster delivery to consumers, extends order cut-offs during holidays, and improves efficiency and cost savings. Radial’s proprietary Freight Solutions ensure faster delivery, extend order cut-offs and create shipping that is more efficient.Radial Payments, Tax & Fraud is a fully outsourced solution that delivers combination of people, process, and technology for end-to-end payment and risk management.
This comprehensive payments-as-a-service solution handles all aspects of payment, fraud and tax processing, leveraging enterprise systems, industry leading methods and providing best-in-industry results. This solution is fully integrated with Radial Retail Order Management solution, or it can be deployed as a standalone module with any third-party order management solution.Radial provides a broad range of expertise in consumer satisfaction, continuous improvement through business insights and analysis, and proactive revenue enhancing programs.
Execute your orders, payments, fulfillment, or customer care Focus on driving customer satisfaction
Company size
Medium (50 to 1000)
User Role
IT Support
User Industry
Manufacturing
Rating
Ease of use8.7
Streamline order and inventory management across distribution centers and suppliers while protecting margins, scaling seamlessly, fulfilling and shipping faster.
Features & Functionality8.4
Advanced Features8.7
Integration8
Training 8
Customer Support8
Renew & Recommend8
ADDITIONAL INFORMATION Radial – leader in omnichannel commerce technologies and operations. It enables you to profitably exceed customer expectations by taking on the complexity of your omnichannel retail business and transforming it into a seamlessly orchestrated customer experience. Cultivate and build loyalty with your customers through personalized interactions and experiences.
Execute your orders, payments, fulfillment, or customer care Focus on driving customer satisfaction
Medium (50 to 1000)
IT Support
Manufacturing
Streamline order and inventory management across distribution centers and suppliers while protecting margins, scaling seamlessly, fulfilling and shipping faster.
ADDITIONAL INFORMATION
Radial – leader in omnichannel commerce technologies and operations. It enables you to profitably exceed customer expectations by taking on the complexity of your omnichannel retail business and transforming it into a seamlessly orchestrated customer experience. Cultivate and build loyalty with your customers through personalized interactions and experiences.