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Punchh
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Punchh

Overview
Synopsis

Punchh is a restaurant Marketing Cloud that can connect with any POS or system, launch programs faster, and drive ROI in real-time and also engages customers anytime, anyplace, and anyhow.

Category

Marketing Analytics Software

Features

• Loyalty programs & offers
• Omni-channel , ordering , payments & gift cards
• Referrals, reviews ,social & surveys
• Segmentation ,campaigns ,automation and dashboard
• RFM, 360º insights ,analytics and sku analytics
• Predictive analytics

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Website
Company

Punchh

What is best ?

• Track any number of menu item(s) by creating new Receipt Tags.
• Predict guest lifetime value, automatically segment guests, and determine best offer / marketing interaction for each guest that will lift frequency and/or spend.
• Automatically gathers and updates data from your internal systems including point-of-sale, loyalty program, other systems and external data sources.
• Know your store performance in real-time including sales, menu items, check-ins, guest feedback, and location analytics.
• Serve them better to increase guest satisfaction, and lifetime value.

What are the benefits ?

• Take guessing out of marketing, and increase the efficiency of your marketing.
• Launch programs faster and drive ROI in real-time.
• Execute marketing at any store and across any channel automatically.
• Engage customers anytime, anyplace, and anyhow.
• Predict customer behavior and define the right offer at the right moment
• Track the performance of any menu item(s) across any store, the number of receipts with the menu item(s), the guests that are purchasing them, and the total sales generated.

Rating
Our Rating
User Rating
Ease of use
7.6
Features & Functionality
7.6
Advanced Features
7.6
Integration
7.6
Customer Support
7.6
Performance
7.6
Implementation
Renew & Recommend
Bottom Line

Punchh is a restaurant Marketing Cloud that can connect with any POS or system, launch programs faster, and drive ROI in real-time and also engages customers anytime, anyplace, and anyhow.

7.6
Our Rating
User Rating
You have rated this

Punchh is a restaurant Marketing Cloud that can connect with any POS or system, launch programs faster, and drive ROI in real-time and also engages customers anytime, anyplace, and anyhow. Punchh helps to predict customer behavior and define the right offer at the right moment, execute marketing at any store and across any channel automatically and increase guest frequency and spend with the best- in-class Punchh Loyalty. It designs the best loyalty program for a brand, by choosing from a variety of options including Visit-based, Points-based, Tiered membership, Surprise & Delight, Sweepstakes/Gaming, or Targeted Offers. Punchh target individual guests or segments with tailored offers and promotions using Punchh’s Coupons and Promo Codes (including but not limited to just loyalty program membership). It increase reach by integrating coupons and promo codes with traditional email marketing solutions. Punchh tracks redemptions at point-of-sale and measures effectiveness. Punchh engage consumers seamlessly across any channel any time, enable personalized interactions including loyalty, offers, ordering, payments, referrals, reviews, social, surveys, and gaming and enables seamless ordering across any channel. Punchh integrates with leading online ordering providers using Punchh’s unique Single Sign-On (SSO) capability. It integrates with leading gift card processors and makes the gift cards digital, mobile, and social. It drives new customer trials by getting brand ambassadors to refer their friends. It boosts guest engagement and reduces chatter using Punchh's simple emoji’s and optional text field. It responds to negative feedback immediately with real-time alerts powered by Punchh's automated sentiment analysis. It helps predict customer behavior and define the right offer at the right moment, score and track your guests’ value with Recency, Frequency, and Monetary (RFM) Analysis. Punchh dynamically tracks guests as they move from one segment to another, and the relevant offer is presented to the guest without requiring any manual action to be taken by the marketing team or store manager. Execute campaigns at any store or channel including Mobile App (Push Notification), SMS, email, Point-of-sale and/or Social Media. Get 360º Insights about individual guests including their demographic and behavioral profiles, including their frequency of visits, spend favorite locations, birthday, favorite menu items, favorite day part, and much more.

Punchh

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Ease of use
Features & Functionality
Advanced Features
Integration
Customer Support
Performance
Implementation
Renew & Recommend

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