CRM
Now Reading
ProProfs Chat
0
Review

ProProfs Chat

Overview
Synopsis

ProProfs Chat is real-time chat software that can easily integrate into a business website and instantly connect with the website visitors.

Category

Live Chat Software

Features

• Real-time visitor monitoring
• Google Analytics
• Chat software
• Video and Audio software
• Real Time Visitor Monitoring
• Display Operator Status
• Operator/Visitor Typing Status
• Pre-written Responses
• Pre-defined URLS
• Open API

License

Proprietary

Price

Bronze $ 8 - per month (annually)
• 1 Operator
• Unlimited Chats
• Web /Mobile / Desktop App
• Chat History (3 months)
• Visitor Tracking
• Ticketing
Silver $ 15 - per month (annually)
• 2 Operators
• All Bronze Plus
• Customize Logos & Colors
• Ratings & Surveys
• Proactive Chats & Triggers
• 1 Domain
• Chat History(6 Months)
• File Transfer
• Canned Responses

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

ProProfs Chat

What is best?

• Real-time visitor monitoring
• Google Analytics
• Chat software
• Video and Audio software
• Real Time Visitor Monitoring
• Display Operator Status

What are the benefits?

• Delight website visitors with instant help and in real-time.
• Capture leads & supercharge the sales.
• Easy, fast & reliable Anticipate customer questions.
• Runs on any web browser & OS and Works perfectly on mobiles & tablets.
• Record & track offline messages.
• Get robust integrations & 100+ Settings.
• Customize chat window and create readymade chat templates.
• Know and connect with the Customers.
• Monitor website visitors & track interactions.

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.1
8.2
Features & Functionality
8.0
7.7
Advanced Features
8.2
9.2
Integration
8.0
9.1
Performance
8.1
8.4
Customer Support
8.2
6.4
Implementation
7.6
Renew & Recommend
8.5
Bottom Line

ProProfs Chat is real-time chat software that can easily integrate into a business website and instantly connect with the website visitors.

8.1
Editor Rating
7.9
Aggregated User Rating
2 ratings
You have rated this

ProProfs Chat is real-time chat software that can easily integrate into a business website and instantly connect with the website visitors. The application greatly improves communication between the business and the existing customers and prospects, enabling the user to capture high-quality leads and generate more sales.

With ProProfs Chat, the user is able to convert visitors into sales in no time by helping the clients with product queries or addressing their issues long before these concerns negatively influence their purchasing decisions.

ProProfs Chat is the easiest and fastest way to engage and convert website visitors to customers. It allows the new chat operators to engage with experienced executives & offer prompt and intelligent responses to customers. With ProProfs Chat software, the user can monitor website visitors in real-time to learn where they are coming from, who they are and which pages they are viewing. This live chat for websites also integrates with Google Analytic, making it easy for the user to centrally track visitors and the PPC campaigns.

ProProfs Chat gives the business a distinct edge over the competition by maximizing every opportunity in every visitor. The solution allows the user to use pre-defined messages and greetings, create and customize messages with their library of pre-built templates. With a pre-chat form, the user can capture contact information and generate new leads to further improve conversions.

Whenever the visitors come to the users’ website, the support operators can deliver proactive chat invitations for engagement and then guide them through the sales funnel. Installing a live support chat on the website helps the user to monitor and initiate conversations with site visitors, generate new leads with a pre-chat form and improve conversions.

The support operators can send proactive chat invitations to site visitors when they land on key pages of the user’s site and gently guide them through the sales funnel which will improve the customer engagement considerably. The support operators can start chatting with customers by simply logging into their ProProfs Chat dashboard. Operators can also connect with customers on any device using their native apps for desktops, Windows, Mac, iPhones, iPads and Android devices.

You may like to read: How to Select the Best Live Chat Software for Your Business and Top Free and Premium Live Chat Software

Filter reviews
User Ratings





User Company size



User role





User industry





Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

What's your reaction?
Love It
100%
Very Good
0%
INTERESTED
0%
COOL
0%
NOT BAD
0%
WHAT !
0%
HATE IT
0%