Preact is a cloud-based, customer success system that helps subscription businesses maximize customer lifetime value by reducing churn and driving upgrades.
Customer Churn Renew Software, Customer Upsell Cross Sell Software ,Customer Analytics Software
Contact for Pricing
Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)
Preact is a cloud-based, customer success system that helps subscription businesses maximize customer lifetime value by reducing churn and driving upgrades. Preact generates health & activity metrics for each user and account by analyzing detailed individual session-level usage and other signals. Preact automatically determines which patterns are predictive of customer health and rolls that insight into easy-to-understand customer success health scores. It uses big data analytics, behavioral science, and machine learning to help identify customers likely to churn or upgrade. Preact’s system allows a customer success team to manage their workflow in an efficient and effective way. Preact allow to analyze customers and their health by Lifecycle Stage, Invoice Status, and Renewal Date, Slice reports by any number of criteria including NPS, Activity Level, MRR, and evaluate customer success managers by the health of their individual portfolios and customer retention efforts.