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Pegasystems

Overview
Synopsis

Pegasystems is the leader in cloud software for customer engagement and operational excellence which offers adaptive, cloud-architected software that is built on the unified Pega Platform and empowers people to rapidly deploy, and easily extend applications to meet strategic business needs.

Category

Robotic Process Automation

Features

• Identify new leads, generate new sales, and improve close probability.
• Combine robotics with powerful end-to-end automation to jump on the RPA bandwagon without becoming a statistic.
• Increase productivity and let businesspeople design applications with low-code, cloud-based visual tools
• Roll out new products, regions, or channels without copying or rewriting your application
• Pega jump-starts ROI, while preserving your ability to control, configure, and connect as you need.

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Pegasystems

What is best?

• Identify new leads, generate new sales, and improve close probability.
• Combine robotics with powerful end-to-end automation to jump on the RPA bandwagon without becoming a statistic.
• Increase productivity and let businesspeople design applications with low-code, cloud-based visual tools

What are the benefits?

• Engage customers with real-time 1:1 marketing on any channel
• Intelligently guide sales professionals and automate the sales process
• Maximize customer value by acting with relevance and consistency
• Increase field technician productivity through optimized workflows
• Serve, satisfy and engage every customer with digital customer service

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
8.5
Features & Functionality
7.6
8.2
Advanced Features
7.6
8.5
Integration
7.6
Performance
7.6
Customer Support
7.6
Implementation
Renew & Recommend
Bottom Line

Pegasystems offers adaptive, cloud-architected software that is built on the unified Pega Platform and empowers people to rapidly deploy, and easily extend applications with real-time intelligence, end-to-end automation, low-code, cloud-based visual tools, multi-dimensional scale and cloud choice.

7.6
Editor Rating
8.4
Aggregated User Rating
1 rating
You have rated this

Pegasystems is the leader in cloud software for customer engagement and operational excellence which offers adaptive, cloud-architected software that is built on the unified Pega Platform and empowers people to rapidly deploy, and easily extend applications to meet strategic business needs.

Pegasystems features real-time intelligence, end-to-end automation, low-code, cloud-based visual tools, multi-dimensional scale and cloud choice. Pega’s real-time AI works like a single, unified brain that scans streaming cross-channel data and finds hidden opportunities.

Pega also offers a Customer Decision Hub which delivers real-time intelligence, so users will get one brain and not one per channel that will deliver timely, relevant, and well-coordinated experiences. Pega also provides capabilities such as auto self-documentation which ensures that an audit trail is maintained of all activities so compliance risk is minimized and required reporting is streamlined and automated. Users can also start development on Pega Cloud and deploy on premise and be able to mix and match with different applications with different needs which can also be deployed on different clouds.

Users also do not code software in Pega instead, users design it. Users capture the requirements directly in visual models that mirror the way users talk about the users’ business such as the lifecycle of work, the flow of a decision or the layout of a screen. Pega then writes, versions, and optimizes the code for the user. Pega also gives developers the tools they need to design and architect applications as well as manage integrations, and DevOps by using AI to find performance bottlenecks and sniff out best practice violations.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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