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Oracle Siebel
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Oracle Siebel

Overview
Synopsis

Siebel CRM delivers transactional, analytical, and engagement features to manage all customer-facing operations. Siebel CRM delivers comprehensive on-premise and on-demand CRM solutions that are tailored to industry requirements and offer role-based customer intelligence and prebuilt integrations.

Category

Opportunity Management Software

Features

• Automatic Proposals and Presentation Generators
• Product Configurator Assisted Quoting
• Pipeline Analysis Dashboard
• Opportunity Assessment
• Sales Process Coach
• Intelligent Lead Qualification

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Oracle Siebel

What is best?

• Automatic Proposals and Presentation Generators
• Product Configurator Assisted Quoting
• Pipeline Analysis Dashboard
• Opportunity Assessment
• Sales Process Coach

What are the benefits?

• Track deal status through the sales cycle
• Handle transactions in multiple currencies and languages
• Quickly identify and prioritize sales opportunities
• Create personalized to-do lists

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.5
5.3
Features & Functionality
8.7
9.2
Advanced Features
8.6
9.2
Integration
8.7
9.5
Performance
8.5
0.4
Customer Support
8.6
Implementation
Renew & Recommend
Bottom Line

Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touch-points, and devices.

8.6
Editor Rating
6.7
Aggregated User Rating
2 ratings
You have rated this

Siebel CRM delivers transactional, analytical, and engagement features to manage all customer-facing operations. Siebel CRM delivers comprehensive on-premise and on-demand CRM solutions that are tailored to industry requirements and offer role-based customer intelligence and prebuilt integrations.

On top of Oracle Siebel CRM’s deep roots in sales force automation, the software offers traditional applications such as marketing campaign management and ticket management, as well as sales collaboration, quote and order capture, help desk, self-service, loyalty and events management among others.

The platform seamlessly integrates with other systems from Oracle’s business application suite, including Oracle Social Cloud. Oracle Siebel CRM is the leader of the CRM market when it comes to sales force automation (SFA), marketing and customer service. Siebel CRM mobile applications work both online and offline across a variety of mobile devices taking advantage of native device capabilities and making it easy and efficient for mobile workers.

Siebel CRM provides an open integrated framework for Social Media giving customers the ability to use Oracle Social Relationship Management (SRM) cloud services as well as custom solutions with their Siebel CRM implementation.

Siebel CRM On Demand’s Opportunity Management feature provides a complete picture of each sales opportunity, including opportunity source, history, milestones, and key decision makers associated with each opportunity. Track competitors involved in the deal, products/services of interest and key decision criteria.

Siebel Opportunity Management System enables sales professionals to manage all aspects of an opportunity with real-term information from all sales team members about target accounts and partners, deal participants, product interest and pricing, and historical activity.

Siebel Opportunity Management Software offers sales representatives and managers immediate access to comprehensive pipeline and sales funnels analysis tools that display pipeline information against sales quotas and objectives.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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