NinjaRMM

NinjaRMM is a cloud-based enterprise IT management suite software that reduces downtime by providing real-time alerts and remediating IT problems. NinjaRMM also enforces IT compliance by protecting an organization through fully managed patching, antivirus, and backups. With NinjaRMM, businesses have an excellent platform to monitor and manage the whole IT stack with full automation all within the IT suite software. NinjaRMM also streamlines scripting for all devices for easy maintenance and systems deployment.

The key features offered by NinjaRMM include monitoring and alerting, network management, remote access, automation, patching, reporting, branding, and integrations. The monitoring and alerting feature can externally monitor all aspects of the internet-facing infrastructure.

The monitoring and alerting feature offer other components such as ping latency and availability, port compliance on an inbound port, and DNS resolution with response times.

NinjaRMM allows deploying of their networking management agent to monitor all printers, firewalls, routers, and switches. The network also facilitates trapping and configuration of backup to support remote monitoring of thousands of network devices across many vendors. The activities offered by NinjaRMM include creating notifications for all devices and system level events, tracking how technicians are using the system and log all changes, and capturing, tracing, and auditing changes to the infrastructure.

NinjaRMM allows users to receive triggered alerts by SMS or email. The enterprise IT management suite software also allows users to forward notifications to create service tickets in the ticketing system. The remediation feature allows executing a series of automated actions to solve potential problems such as running an application, running a command line, and running a custom script.

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