Netrox SC

Netrox SC offers the most options for live chat behavior and widget appearance. Netrox SC automatizes the initiation of chat with the customer on the website. The engagement system will begin an online dialogue based on your scenario without awaiting questions from the visitor.

A multitude of criteria in any combinations. The number of engagement scenarios for the site is unlimited. Netrox will provide you with a vast amount of structured information about the satisfaction level of your customers and the appraisal of operators' work in the chat. Analytics tools will help you anticipate problems as early as possible.

Real-time visitor monitoring is one of the main features of the Netrox live chat software. Access to detailed information about each site visitor. This includes the city, country, IP address, link source, search query, number of viewed pages and current page, full history of visits and the log of earlier chats, screen resolution and info about the visitor's operation system. Open chats with several visitors at once.

The Netrox live chat offers flexible notification adjustments for each operator in particular. The Netrox SC live chat software offers the ability to create an unlimited number of quick message templates. Canned messages radically speed up the chat operator work.

Managers can process manifold more visitor calls within the same amount of time. The Netrox SC interface is developed with the idea in mind that the system is used both by small Internet stores with a single consultant and large companies.

Chat operators have range standard combinations for hot key customization that can be used for sending messages and line breaks. Additionally, hot keys for canned messages are customized separately. All settings are strictly individual for each chat operator.

You may like to read: How to Select the Best Live Chat Software for Your Business and Top Free and Premium Live Chat Software