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Needle
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Needle

Overview
Synopsis

Needles provides you with the tools necessary to manage matters efficiently, thus decreasing delays and increasing accountability and productivity. Needles’ legal case management software and practice management solution delivers the technology required to transform your firm into a more efficient and profitable law office.

Category

Case Management Software

Features

•Information Tracking
•Client status keeping/Status Tab
•Custom Fields and Tabs
•Mailing Lists
•Mass Updates
•Time Tracking

License

Proprietary Software

Price

•1st Year Needles $12,000+
•1st Year Cloud Based Solution $7,000+
•2nd Year Needles $14,000+
•2nd Year Cloud Based Solution $14,000+
•3rd Year Needles $17,000+
•3rd Year Cloud Based Solution $20,000+
•5th Year Needles $19,000+
•5th Year Cloud Based Solution $35,000+
•10th Year Needles $20,000
•10th Year Cloud Based Solution $70,000

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1000 employees)

Company

Needle

What is best?

•Daily Organizer
•Scheduling
•Referral Tracking
•Data Capture
•Checklist Tools
•Note taking and management
•Value Screens

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
8.3
Features & Functionality
7.6
8.4
Advanced Features
7.6
8.5
Integration
7.6
8.6
Performance
7.6
Training
Customer Support
7.6
Implementation
Renew & Recommend
Bottom Line

Needles intake screens are customizable to match the firm’s case type set up in Needles. This prompts your intake staff or service to ask case-specific questions during the initial call with a potential client. Needles is also capable of importing intake data from a website, call center or file.

7.6
Editor Rating
8.5
Aggregated User Rating
1 rating
You have rated this

Needles intake screens are customizable to match the firm’s case type set up in Needles. This prompts your intake staff or service to ask case-specific questions during the initial call with a potential client. Needles is also capable of importing intake data from a website, call center or file. The system allows each firm to follow its own protocols in dealing with the intake process. Your team can review the file, track referrals, open a new case and report on all that information. Whether it is made into a case or rejected, the information will be stored in Needles forever. Most importantly, the data is available to include on your customized mailing lists for future marketing campaigns.

Needles started in 1982 as a data processing service engaged in professional time sharing. In 1985, it was approached by a group of personal injury attorneys in need of software to help them run their fast-growing firm more efficiently. To mutual advantage Needles had on staff an extremely capable software designer (with a law degree!). Because of this unique set of circumstances, Needles decided to start designing and writing the programs necessary to create easy-to-use Case Management Software specifically designed to meet the needs of personal injury law offices. The end result was PINS (Personal Injury Negligence System), the DOS version of the Needles software.

By the time the company moved to a Windows platform in 1995, PINS had developed a national reputation as the premier case management solution for personal injury lawyers with hundreds of satisfied client firms. The Windows platform allowed this software, now known as Needles, to become so customizable that it is now able to service any practice area. Needles’ legal case management software and practice management solution delivers the technology required to transform the client’s firm into a more efficient and profitable law office.

Since the company’s inception it has upgraded its program more than 30 times, shipped the system to more than 2,000 law firms and acquired a loyal, dedicated and knowledgeable client base. The unparalleled level of support, service and training that Needles customers have come to expect has been consistent through the years. Much of the company’s growth can be directly linked to improvements and updates suggested by 31,000+ users. Needles research and development focuses largely on the hundreds of client “Wish List” items received each year. The client UserGroup meetings and the professionals who use the software have shaped the past 30+ major upgrades since the program was first released.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Training
Customer Support
Implementation
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CRM Desk