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LiveWorld
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LiveWorld

Overview
Synopsis

LiveWorld platform enables seamless bot-to-agent transfers with full context awareness and integration with CRM and help desk applications to ensure natural and immediate conversations with your customers.

Category

Chatbot Platform

Features

•Use conversational communications through social networking sites, messaging apps, chatting, etc.
•Use innovative contents to increase customer's loyalty and satisfaction.
•Easily share customer's experience.

License

Proprietary Software

Price

•Contact for pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1000 employees)

Company

LiveWorld

What is best?

•Use conversational communications through social networking sites, messaging apps, chatting, etc.
•Use innovative contents to increase customer's loyalty and satisfaction.
•Easily share customer's experience.

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.3
7.1
Features & Functionality
8.5
9.0
Advanced Features
8.4
8.9
Integration
8.3
8.8
Performance
8.5
Training
Customer Support
8.4
Implementation
Renew & Recommend
Bottom Line

LiveWorld provides conversation-centric software, designed to integrate chatbots and human agents with your enterprise systems. LiveWorld solve your scale, security, automation issues, allowing you to optimize your teams’ success.

8.4
Editor Rating
8.5
Aggregated User Rating
2 ratings
You have rated this

LiveWorld is a social customer experience company that improves the experiences of customers by conversations through different social networking sites like messaging apps, chatting or social media. It is a content marketing company that also includes software and other services. The employees of LiveWorld always try to improve the relationship better with the customers. The team members of LiveWorld like conversation specialist, software developers, business professionals, agents always work together to develop marketing strategies and to get a better customer support that continuously integrates the service teams. So, a great business can be made through better conversations or attractive dialogues with people and through communication with the people of the whole country by messaging or other processes and it is only possible in LiveWorld. The LiveWorld agents and employees develop different innovative technologies that enable the brands to catch the attractions of the customers. Different ideas and innovative contents can increase the customer's loyalty and satisfaction. So, LiveWorld actually makes different marketing plans and deliver to the customers to increase the value of particular brands. LiveWorld solutions strengthen other companies to improve their customer relationships and to increase the potential of social media and online communications. LiveWorld also provides moderation, engagement and online communications at large scale. The agents of LiveWorld customer service can work from home or other places and the part-time worker or agents can perform the social customer relationship with the brands. They also protect the image of brands with valuable descriptions, online messages, and chats. LiveWorld provides its services all over the world through different languages. So the employees of LiveWorld should be fluent in different languages. They also must have excellent writing and communication capabilities so that they can interact with the people of all parts of the World.

 

 

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Training
Customer Support
Implementation
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About The Author
CRM Desk