JivoChat

JivoChat is an all in one business messenger that teams use to talk to customers everywhere – through live chat, phone, email, and social media platforms.

JivoChat allows visitors to talk to you using their favorite platforms; therefore, you will never miss an opportunity to make a connection. Some of the features offered by JivoChat include live chat for websites, Jivo business phone, callback, company’s email integration, API for developers, and integrations.

The JivoChat widget allows you to chat with multiple visitors at the same time. With this feature, you can boost your teams’s efficiency and communication opportunities. JivoChat allows you to use it on any modern OS, browser, and mobile device.

Every word on the JivoChat widget is customizable to be understandable in your local language. Nonetheless, with the JivoChat widget allows you to engage with customers who prefer to access your website through their phone. Your customers can request one-click calls or send messages to you using apps such as Facebook Messenger.

With this feature, they have freedom to continue the dialogue with you even after they leave your website. Moreover, your customers can make one-click calls or send messages to you using their favorite instant messenger.

This gives both of you the freedom to continue the dialogue even after the customer leaves the website. Lastly, JivoChat provides you with tools that make it easy to monitor service quality and give your team feedback. This is also made possible by providing chat logs and reports between agents and customers.