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JivoChat
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JivoChat

Overview
Synopsis

JivoChat is an all in one business messenger that teams use to talk to customers everywhere – through live chat, phone, email, and social media platforms.

Category

Live Chat Software

Features

• Live chat for websites
• Jivo business phones
• Callback
• Company’s email integration
• Facebook integration
• API for developers
• Integrations

License

Proprietary

Price

• Professional version - $30/month
• Basic version - $0

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Website
Company

JivoChat

What is best?

• Callback
• Company’s email integration
• Facebook integration
• API for developers
• Integrations

What are the benefits?

• Gives your team tools to respond lightning fast
• Optimizes your live chat for mobile devices
• Engages your customers who prefer to access your website through their phone
• Monitors and improves quality of service

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
7.4
Features & Functionality
7.6
8.5
Advanced Features
7.6
9.1
Integration
7.6
9.3
Performance
7.6
9.2
Customer Support
7.6
8.9
Implementation
9.1
Renew & Recommend
9.0
Bottom Line

JivoChat is an all in one business messenger that offer you features like live chat for websites, Jivo business phone, callback, company’s email integration, API for developers, and integrations that teams can use to talk to customers everywhere – through live chat, phone, email, and social media platforms.

7.6
Editor Rating
8.8
Aggregated User Rating
2 ratings
You have rated this

JivoChat is an all in one business messenger that teams use to talk to customers everywhere – through live chat, phone, email, and social media platforms.

JivoChat allows visitors to talk to you using their favorite platforms; therefore, you will never miss an opportunity to make a connection. Some of the features offered by JivoChat include live chat for websites, Jivo business phone, callback, company’s email integration, API for developers, and integrations.

The JivoChat widget allows you to chat with multiple visitors at the same time. With this feature, you can boost your teams’s efficiency and communication opportunities. JivoChat allows you to use it on any modern OS, browser, and mobile device.

Every word on the JivoChat widget is customizable to be understandable in your local language. Nonetheless, with the JivoChat widget allows you to engage with customers who prefer to access your website through their phone. Your customers can request one-click calls or send messages to you using apps such as Facebook Messenger.

With this feature, they have freedom to continue the dialogue with you even after they leave your website. Moreover, your customers can make one-click calls or send messages to you using their favorite instant messenger.

This gives both of you the freedom to continue the dialogue even after the customer leaves the website. Lastly, JivoChat provides you with tools that make it easy to monitor service quality and give your team feedback. This is also made possible by providing chat logs and reports between agents and customers.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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