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iAdvize
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iAdvize

Overview
Synopsis

iAdvize is a live chat software that provides a conversational marketing platform that empowers your customer service team with a community of passionate peers.

Category

Live Chat Software

Features

• Detect the best opportunities to start genuine conversation
• Automatic connection with your visitors
• Automated data analysis
• Crowd sourcing model
• Cobrowsing
• Smart answers
• Multiple answers

License

Proprietary

Price

Contact for pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

iAdvize

What is best?

• Detect the best opportunities to start genuine conversation
• Automatic connection with your visitors
• Automated data analysis
• Crowd sourcing model
• Cobrowsing

What are the benefits?

• Focus on the online visitors who really need help
• Detect contact opportunities no matter which device or channel they’re using
• Listen to them in real-time, when they most need your help
• Receive all conversations in the same place
• Notify your visitors via messaging

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.7
7.8
Features & Functionality
7.7
8.5
Advanced Features
7.6
8.9
Integration
7.6
9.2
Performance
7.8
8.8
Customer Support
7.8
8.8
Implementation
8.3
Renew & Recommend
8.7
Bottom Line

iAdvize is a live chat software that provides you with on-demand experts and a community of passionate peers to enable you have a conversational marketing platform to empower your customer service team.

7.7
Editor Rating
8.6
Aggregated User Rating
1 rating
You have rated this

iAdvize is a live chat software that provides a conversational marketing platform that empowers your customer service team with a community of passionate peers. iAdvize provides you with on-demand experts that enable you to seal more deals by providing you with expert advice that help you deal with your online visitors.

The critical features provided by iAdvize include detect, engage, select, respond, measure, implement, and security and privacy. The detect feature provides you with an excellent platform for focussing on the online visitors who really require your help as well as contact opportunities no matter which device or channel your customers are using.

With the detect feature, you have an excellent platform for listening to your visitors in real time. The measure feature enables you to place your results in perspective by saving your all your conversations. The measure feature also enables you to refer back to the saved conversations at any time and access all performance data in detail thanks to filters such as skill, agent, and targeting rule.

The respond feature enables you to view all your visitor’s browsing movements on your website in real-time. The respond feature also provide you with smart answers that enable you to reduce response time. iAdvize provides you with a bit builder that enables you to create bots and automated conversation scenarios to help you answer the frequently asked questions.

iAdvize also enable you to integrate bots and customer service agents to help you provide your customers with a complete and rich customer experience. iAdvize also provides you with a reward system that enables you to motivate your teams.

You may like to read: How to Select the Best Live Chat Software for Your Business and Top Free and Premium Live Chat Software

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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