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Help.com
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Help.com

Overview
Synopsis

Help.com is a live chat software that puts the required information right on the screens of your agents and enables them to instantly answer the common customer questions.

Category

Live Chat Software

Features

• True all-in one solution
• Incredibly easy to use
• Customizable
• Integrates with everything
• Live chat widget

License

Proprietary

Price

Contact for pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Help.com

What is best?

• True all-in one solution
• Incredibly easy to use
• Customizable
• Integrates with everything

What are the benefits?

• Beautiful design
• Mobile friendly
• Lightning fast
• Match your site perfectly without a designer, in a single click

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.5
8.7
Features & Functionality
7.6
9.1
Advanced Features
7.6
8.8
Integration
7.4
8.4
Performance
7.5
8.6
Customer Support
7.4
8.1
Implementation
8.8
Renew & Recommend
8.5
Bottom Line

Help.com is a live chat software that provides you with required information on your agent’s screens to enable spend more time assisting customers by instantly answering the common questions from your customers.

7.5
Editor Rating
8.6
Aggregated User Rating
1 rating
You have rated this

Help.com is a live chat software that puts the required information right on the screens of your agents and enables them to instantly answer the common customer questions.

Help.com provides you with an excellent platform for spending more time assisting customers and less time looking things up. With Help.com, you have an excellent platform for increasing the productivity of your agents and connecting agents with the immediate answers that customers expect. Help.com provides a true all-in-one solution that eliminates logging into multiple applications to connect with customers, and training of your staff on the live chat, ticket system, and phone system.

Help.com is an Omni channel customer support solution that does not require multiple products to function as it is an all in one solution. With Help.com, you have an excellent platform for connecting with your customers in all the ways they connect with you. Therefore, Help.com enables you to spend less time logging into multiple application.

Help.com uses a live chat system that is easy to use and can be used with your agents with no training required. The live chat system has a beautiful design, it is mobile friendly, and lightning fast. The live chat system is customizable and allows you to customise it to perfectly fit your website with only a single click without knowledge in designing.

The live chat system features a live chat widget that easily adapts to the colour palette of your site to enable you customise your website to you preferred look and feel. Users can also integrate Help.com with other applications to provide them with the data they require to help the customers.

You may like to read: How to Select the Best Live Chat Software for Your Business and Top Free and Premium Live Chat Software

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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