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Goverlan Reach is an enterprise IT management suite software that allows managing desktop users and IT infrastructure remotely and securely. With Goverlan Reach, it is easy for businesses to automate their repetitive system administration tasks.
Category
Patch Management Software,Enterprise IT Management Suites Software
Features
• Manage remote windows embedded based ATM, POS, and other kiosk devices • Automate repetitive system administration tasks • Increase ticket close rates and overall help desk productivity • Manage your desktop users and IT infrastructure remotely and secure • Manage the complexity of your IT landscape with a scalable remote access software • Improve efficiency of your remote IT support and administration operations
License
Proprietary
Price
• Standard - $29/month • Professional - $69/month • Enterprise - $129/month
Pricing
Subscription
Free Trial
Available
Users Size
Small (<50 employees), Medium (50 to 1000 Enterprise (>1001 employees)
Company
Goverlan Reach
What is best?
• Automate repetitive system administration tasks • Increase ticket close rates and overall help desk productivity • Manage your desktop users and IT infrastructure remotely and secure • Manage the complexity of your IT landscape with a scalable remote access software • Improve efficiency of your remote IT support and administration operations
What are the benefits?
• Secure access to unattended based machines anywhere • Increased ticket close rate and overall technician productivity • Quickly connect to users sessions with fastConnect • Real-time monitoring, reporting and process automation
PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.4
8.0
Features & Functionality
7.4
7.4
Advanced Features
7.6
7.9
Integration
7.6
8.5
Performance
7.5
7.9
Customer Support
7.5
7.9
Implementation
7.2
Renew & Recommend
7.8
Bottom Line
Goverlan Reach is an enterprise IT management suite software that is powerful and secure and used for remote IT support, remote administration, IT management, and management of service providers.
7.5
Editor Rating
7.8
Aggregated User Rating
1 rating
You have rated this
Goverlan Reach is an enterprise IT management suite software that allows managing desktop users and IT infrastructure remotely and securely. With Goverlan Reach, it is easy for businesses to automate their repetitive system administration tasks.
Goverlan Reach is also robust and secure and used for remote IT support, remote administration, IT management, support to ATM, POS, and Kiosk, and management of service providers. The remote IT support feature enables businesses to solve their desk pain points by increasing ticket close rates and overall help desk productivity.
Some of the benefits provided by the remote IT support feature include monitoring performance, connecting to user sessions quickly, inviting other operators to join a session and collaborate on a resolution, resetting passwords, unlocking an account, and running and ending processes. The remote administration feature helps to manage the desktop users and IT infrastructure remotely and securely.
The benefits of the remote administration feature include configuration management, user account provisioning, secure access to desktops, servers, switches, and firewalls, and active directory administration and automation. The IT management feature helps to manage the complexity of the IT landscape with a scalable remote access software that works both for enterprise businesses and SMBs The managed services providers help to improve the efficiency of the remote IT support and administration operations.
The feature also allows supporting of stand-alone users, workgroups, and entire active directory sites. Goverlan Reach also offers an excellent platform to manage remote windows, embedded based ATM, POS, and other kiosk devices using the provided support tools. The software also provides secure access to unattended internet based machines anywhere.
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