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GoSquared
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GoSquared

Overview
Synopsis

GoSquared Live Chat lets users win more customers by providing answers personally and instantly using Live Chat. GoSquared Live Chat features feedback, chat prompts and full visitor history.

Category

Live Chat Software

Features

• Gather feedback
• Set up tailored Chat Prompts to engage visitors, capture leads, and win customers.
• Evrything in GoSquared is in real time
• Full Visitor History
• GoSquared automatically looks up social profiles

License

Proprietary

Price

• Live chat tool - From $9 per user per month.

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

GoSquared

What is best?

• Gather feedback
• Set up tailored Chat Prompts to engage visitors, capture leads, and win customers.
• Evrything in GoSquared is in real time
• Full Visitor History
• GoSquared automatically looks up social profiles

What are the benefits?

• Convert more visitors into customers
• Messaging with your visitors and customers is faster, easier, and more natural than speaking over email
• GoSquared cuts out the barriers and only asks for key details when it suits the visitor
• We've designed GoSquared Live Chat to look and feel great for your visitors

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
8.5
Features & Functionality
7.8
8.5
Advanced Features
7.7
8.1
Integration
7.7
8.8
Performance
7.6
9.2
Customer Support
7.8
8.7
Implementation
8.0
Renew & Recommend
8.5
Bottom Line

GoSquared Live Chat offers features such as inbox, internal notes, unified and social customer profiles, Zapier and Slack Integration, feedback, chat prompts and full visitor history.

7.7
Editor Rating
8.5
Aggregated User Rating
1 rating
You have rated this

GoSquared Live Chat lets users win more customers by providing answers personally and instantly using Live Chat. GoSquared Live Chat features feedback, chat prompts and full visitor history.

GoSquared Live Chat was designed to look and feel great for the user’s visitors and is always improving the experience too so it gets better every day. GoSquared Live Chat offers chat prompts to engage visitors, capture leads, and win customers. GoSquared Live Chat real time messaging so that every number, every graph and every customer is in real time.

GoSquared Live Chat also offers full visitor history with a powerful analytics engine under the hood to let you see every action that led up to the conversation. GoSquared Live Chat offers social profiles which automatically looks up social and company information, so you can exactly see who you are speaking with.

GoSquared Live Chat intelligently stitches sessions together to show a unified profile for every customer – from their very first visit. GoSquared Live Chat offers an inbox which makes it easy to see who's dealing with what, and which customer need urgent attention.

GoSquared Live Chat Inbox is tightly integrated with People CRM so the user will always have the key information the users need to help customers quickly and personally. GoSquared Live Chat also has internal notes which can be added to any conversation to ensure that the user never forgets, and to help the user’s team to collaborate more effectively. GoSquared Live Chat also integrates with other platforms like Slack and Zapier.

You may like to read: How to Select the Best Live Chat Software for Your Business and Top Free and Premium Live Chat Software

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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