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Google Hangouts
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Review

Google Hangouts

Overview
Synopsis

Google Hangouts is a singular communications platform developed by Google to help users initiate and engage in various communications channels, including text, voice or video chats.

Category

Web Conferencing Software

Features

• Live broadcasting capabilities (Hangout On Air)
• Voice and video calls can be initiated through Google Hangouts with anyone who has a Google account
• Text Chat functionality for speakers and attendees: Useful for organizing who will speak next and answering private problems/questions as well as general 'behind the scenes' discussions
• Outbound: Make calls to other Hangouts users or to phone numbers on the traditional phone network
• Screen-sharing: Google lets participants share their screens for presentations
• Intelligent Muting and Auto Screen Focus

License

Proprietary

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Google Hangouts

What is best?

• Text Chat functionality for speakers and attendees: Useful for organizing who will speak next and answering private problems/questions as well as general 'behind the scenes' discussions
• Outbound: Make calls to other Hangouts users or to phone numbers on the traditional phone network
• Screen-sharing: Google lets participants share their screens for presentations
• Intelligent Muting and Auto Screen Focus

What are the benefits?

• Unlimited viewers: While there are participant caps for webcasts, there are no caps on viewers
• Low Cost: To run a Google Hangout simply requires a device with a webcam and microphone
• Federation: Exchange IMs with users of IM clients other than Hangouts
• Mobility: Conversations sync across devices (e.g., start a Hangout on a laptop and continue it on a smartphone) 

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
8.9
Features & Functionality
7.6
9.0
Advanced Features
7.6
9.0
Integration
7.6
8.9
Performance
7.6
8.9
Customer Support
7.6
8.4
Implementation
8.9
Renew & Recommend
8.6
Bottom Line

Google Hangouts is a free live broadcasting platform developed by Google to enable instant messaging, video chat, and live events which can be recorded and saved onto YouTube.

7.6
Editor Rating
8.8
Aggregated User Rating
6 ratings
You have rated this

Google Hangouts is a singular communications platform developed by Google to help users initiate and engage in various communications channels, including text, voice or video chats. The platform has proven to be effective in either one-on-one implementation or in a group. Hangouts are integrated into Google+ and Gmail.

For added mobility and versatility, mobile apps for iOS and Android devices are also available. Despite being perceived as a messaging platform for individual users, Google Hangouts handles with ease the communication demands of corporate environments. The advantage in such case is that the employees get to communicate using a platform reminiscent of social networks, and feel comfortable sharing information they know will be secured in accordance with the newest protection standards.

Being a Google product, Hangouts has no trouble integrating with popular business systems and applications, among others Slack, West Unified Communications, Zendesk, Fresh Service, Sprint, and many more. The pricing scheme is also flexible to allow all types of companies to get a grasp of its functionality. In corporate environments, Google Hangouts can be deployed as a cost-effective collaboration platform for enterprise customers.

Business owners and entrepreneurs can interact with their co-workers and customers via HD video, voice or text. They can also save expenses and time on travel with Hangout’s face-to-face functionality for online meetings and conferences. Google Hangouts effectively combines the features and functionalities of previous Google business apps, specifically the Google Talk app. With its integration with Google Voice, Hangouts offers users the capability to call domestic phone numbers from their computing devices for free.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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