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General Sentiment
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General Sentiment

Overview
Synopsis

General Sentiment is a social analytics company that delivers insights that change the way brands make product and marketing decisions.

Category

Text Analytics Software, Social Media Analytics Software

Features

• Interprets online conversations and discovers actionable social insights.
• API and a custom reporting service,understand brand perception

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1000 employees)

Company

General Sentiment

What is best?

• Interprets online conversations and discovers actionable social insights.
• API and a custom reporting service,understand brand perception

What are the benefits?

• Drive incremental revenues
• Safeguard your brand's image
• Enhance traditional research methodologies

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.3
8.6
Features & Functionality
8.5
8.6
Advanced Features
8.3
8.5
Integration
8.5
8.2
Performance
8.4
Training
8.2
Customer Support
8.4
8.2
Implementation
Renew & Recommend
Bottom Line

General Sentiment provides an API and a custom reporting service, which also allow corporate executives to comprehensively understand brand perception and optimize the effectiveness of marketing campaigns.

8.4
Editor Rating
8.4
Aggregated User Rating
2 ratings
You have rated this

General Sentiment is a social analytics company that delivers insights that change the way brands make product and marketing decisions. Fueled by big data natural language processing and text analytics, the company offers a Social Intelligence Platform that interprets online conversations and discovers actionable social insights. In addition to the Social Intelligence Platform, General Sentiment provides an API and a custom reporting service, which also allow corporate executives to comprehensively understand brand perception and optimize the effectiveness of marketing campaigns.

 

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1 Reviews
  • Michael
    August 14, 2017 at 11:25 am

    Identify your customer needs and know what they say about your product

    Company size

    Small (<50)

    User Role

    IT Support

    User Industry

    Chemical

    Rating
    Ease of use8.2

    General Sentiment provides solutions to users when it comes to making big marketing decisions. Powered by Big-Data Natural Language Processing and Text Analytics, you will be able to identify your customer needs and know what they say about your product or brand. Understand your customers’ purchase behavior, brand preferences, satisfaction as well as complaints from different social platforms.

    Features & Functionality8.3

    Advanced Features8.1

    Integration8.2

    Training 8.2

    Customer Support8.2

    ADDITIONAL INFORMATION
    General Sentiment will help you determine the right action quickly and ensure that your company’s reputation is always on top.

Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Training
Customer Support
Implementation
Renew & Recommend

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