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Freshservice is an enterprise IT management suite software is a useful software that offers everything a user needs for IT support. Freshservice provides an IT service desk that is simple.
Category
Patch Management Software,Enterprise IT Management Suites Software
Features
• Uses modern and intuitive UI that requires minimal to no training • Customizable to IT and non-IT needs • Automate tasks and provide support for issues raised via email or in person • Maintain records of contracts , hardware, software, and other assets • Support the high impact employees who are on the road • Leverage the software for IOS and Android
• Customizable to IT and non-IT needs • Automate tasks and provide support for issues raised via email or in person • Maintain records of contracts , hardware, software, and other assets • Support the high impact employees who are on the road • Leverage the software for IOS and Android
What are the benefits?
• Easy to use and set up • Multi-channel support • Gamify your service desk • Access all details from acquisition to expiry quickly
PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
9.0
9.2
Features & Functionality
9.1
9.0
Advanced Features
9.2
9.1
Integration
9.2
9.0
Performance
9.0
9.0
Customer Support
9.1
9.2
Implementation
8.8
Renew & Recommend
7.7
Bottom Line
Freshservice is an enterprise IT management suite software that modernizes IT and other business functions with easy to use and simple to configure IT service desk solution in the cloud.
9.1
Editor Rating
8.9
Aggregated User Rating
8 ratings
You have rated this
Freshservice is an enterprise IT management suite software is a useful software that offers everything a user needs for IT support. Freshservice provides an IT service desk that is simple.
Freshservice also modernizes IT and other business functions with easy to use and simple to configure IT service desk solution in the cloud. Freshservice uses a modern and intuitive UI that requires minimal to no training and is also customizable to IT and non-IT needs. The enterprise IT management suite software offers multi-channel support.
The multi-channel support provides users with an excellent platform to facilitate automation of tasks and provide support for issues raised via email, phone, self-service portal, chat, or in person.
Freshservice enables gamifying the service desk. Through this, the business administrators and managers can turn their service desk into a highly engaging and fun experience for their agents at the workplace.
The enterprise IT management suite software provides administrators and managers of the service desk with information at their fingertips. Through this, they have an excellent platform to maintain records of contracts, hardware, software, and other assets including details from acquisition to expiry.
Freshservice allows leverage its mobile service desk app for Android and IOS to support the high impact employees who are on the road. Freshservice enterprise IT management suite software also aligns IT perfectly with business.
The enterprise IT management suite software also allows a quick transition to a modern, efficient, ITIL-aligned service desk software that requires no training. The software also provides tracking, prioritizing, assigning, and automating resolution processes to drive service desk efficiency.
By clicking Sign In with Social Media, you agree to let PAT RESEARCH store, use and/or disclose your Social Media profile and email address in accordance with the PAT RESEARCH Privacy Policy and agree to the Terms of Use.