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Coveo
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Coveo

Overview
Synopsis

Coveo enterprise search adheres to security and access control privileges to ensure content results are tuned to be relevant, and permissible.

Category

Search Engine Server

Features

• Intelligent Site Search
• Intelligent Workplaces
• Intelligent Customer Support
• Intelligent Self-Service
• Reaches your ecosystem of record. All content. Securely.
• Automatically and intuitively recommends relevant content, experts, products and more.
• Measures usage and adoption to improve business performance.

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Coveo

What is best?

• Intelligent Site Search
• Intelligent Workplaces
• Intelligent Customer Support
• Intelligent Self-Service
• Reaches your ecosystem of record. All content. Securely.

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
8.5
Features & Functionality
7.6
8.4
Advanced Features
7.6
8.4
Integration
7.6
8.8
Performance
7.6
9.2
Training
Customer Support
7.6
Implementation
Renew & Recommend
Bottom Line

Coveo enterprise search enable all employees to build upon each others' knowledge, by unifying disparate information from multiple sources and different languages, tuned to be relevant to the job at hand.

7.6
Editor Rating
8.7
Aggregated User Rating
1 rating
You have rated this

Coveo is dedicated to helping organizations upskill for growth by ensuring that every employee, support agent, customer, and website visitor can easily find more relevant information and people—enhancing their skills for the task at hand. Coveo's intelligent search technology adds the value of rich content and insights to CRM, customer service applications, intranets and websites. Coveo securely connects with users’ legacy and cloud systems, and provides unified search, dynamic 360-degree views of information, and contextual, proactive recommendations of relevant content and experts using powerful analytics. Coveo has forged strong partnerships with leading technology vendors and system integrators around the world. Coveo is a strategic technology partner of Salesforce and Sitecore, and works with both companies to ensure Coveo’s joint solutions are seamlessly integrated and Coveo’s mutual customers are realizing maximum value. The Coveo Partner Network supports the company’s global, national, and regional system integrators from across North America, EMEA, and APAC. Through the network, Coveo offers a variety of partnership levels, and provides technical training, certifications, account & marketing support, and business planning services to its partners around the world.

Coveo connects and unifies information from across the users’ on-premise and cloud applications, securely. Coveo automatically suggests relevant information, experts, products and services to customers as they self-serve, and to employees as they work. Coveo makes search intuitive so employees and customers can easily find anything, anywhere. Coveo provides complete visibility into usage and performance, enabling users to monitor and continuously optimize. Proactively deliver the most relevant information to users’ customers and employees by integrating Coveo into the applications and devices they use.

 

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Training
Customer Support
Implementation
Renew & Recommend

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