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Copiny
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Review

Copiny

Overview
Synopsis

Copiny forums combine extensive insights in the motivations of community members with gamification and role-based permissions.

Category

Online Community Management Software

Features

•Connects product experts and brand enthusiasts through vibrant peer-to-peer discussions on any chosen topic
•Online community
•Feedback widget
•Knowledge base
•Mobile community
•Detects the browser agent and applies the most appropriate view to ensure a great user experience

License

Proprietary

Price

Contact for pricing information.

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Copiny

What is best?

•Connects product experts and brand enthusiasts through vibrant peer-to-peer discussions on any chosen topic
•Online community
•Feedback widget
•Detects the browser agent and applies the most appropriate view to ensure a great user experience

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
Features & Functionality
7.5
8.8
Advanced Features
7.6
8.8
Integration
7.7
9.3
Performance
7.7
Customer Support
7.5
Implementation
Renew & Recommend
Bottom Line

Facilitate customer interaction in different categories and forums. Users can post new discussions and questions, or provide comments to existing topics. Increase transparency with user profiles, including personal information and smart activity streams to highlight new content.

7.6
Editor Rating
9.0
Aggregated User Rating
1 rating
You have rated this

Copiny is a community that connects product experts and brand enthusiasts through vibrant peer-to-peer discussions on any chosen topic. Some of the features are: online community which helps in unleashing a peer-driven community and feedback platform around the product or service.

Users can give customers the tools to help each other while keeping support close by and on alert. Feedback widget helps in engaging with site visitors directly on a website using a handy feedback widget. Customers can send support requests or browse users community without ever leaving a webpage. Third feature is a knowledge base which offer customers answers in the form of instant search suggestions instead of a support email.

It‘s the easiest way to cut support costs and increase agent productivity. The last one is mobile community which delivers a great user experience on a small screen.

Copiny detects the browser agent and applies the most appropriate view to ensure a great user experience, no matter what device is used. This platform is working in a way that users can post new discussions and questions, or provide comments to existing topics. Also, valuable information from the community is identified by the tags, reputation, comments, and marked answers from users.

This information shows what community members like or find useful, and can be integrated throughout your website in search results, widgets, leader boards, and other relevant places. Copiny forums combine extensive insights in the motivations of community members with gamification and role-based permissions and this is what motivates people who only read and view users content to become active participants, rewards top contributors, and identifies and cultivates super fans.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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