Copiny

Copiny is a community that connects product experts and brand enthusiasts through vibrant peer-to-peer discussions on any chosen topic. Some of the features are: online community which helps in unleashing a peer-driven community and feedback platform around the product or service.

Users can give customers the tools to help each other while keeping support close by and on alert. Feedback widget helps in engaging with site visitors directly on a website using a handy feedback widget. Customers can send support requests or browse users community without ever leaving a webpage. Third feature is a knowledge base which offer customers answers in the form of instant search suggestions instead of a support email.

It‘s the easiest way to cut support costs and increase agent productivity. The last one is mobile community which delivers a great user experience on a small screen.

Copiny detects the browser agent and applies the most appropriate view to ensure a great user experience, no matter what device is used. This platform is working in a way that users can post new discussions and questions, or provide comments to existing topics. Also, valuable information from the community is identified by the tags, reputation, comments, and marked answers from users.

This information shows what community members like or find useful, and can be integrated throughout your website in search results, widgets, leader boards, and other relevant places. Copiny forums combine extensive insights in the motivations of community members with gamification and role-based permissions and this is what motivates people who only read and view users content to become active participants, rewards top contributors, and identifies and cultivates super fans.