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CloudTalk
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CloudTalk

Overview
Synopsis

Cloudltalk is a great way to handle all conversations in your business in a modern way. Cloudtalk gives you the power to create a phone system for both sales and customer service teams regardless of their location. You can try for free before you get a perfect pricing plan.

Category

Business Phone Systems

Features

●Call queuing
● Call recording
●International calls or extensions
● Voicemails
●Number porting
● International numbers
●Toll-free numbers for call centers

License

Proprietary

Price

● Starter $10 per user/month billed annually
● Essential $20 per user/month billed annually
●Expert $35 per user/month billed annually
● Custom pricing - contact customer care for more details

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

CloudTalk

What is best?

● Business hours
● Personalized greetings and music
● Global phone number tags suited for a business phone system
● Intelligent call routing
●Automated call distribution
● Interactive voice response menu
●Skills-based routing perfect for customer support management

What are the benefits?

●Quick and easy set up
● Improve productivity as you improve customer service
● Web Admin Interface is super easy to use
●Detailed statistics and reporting
● Effective call routing
● Effective customer support

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
7.9
Features & Functionality
7.6
7.4
Advanced Features
7.6
7.4
Integration
7.6
7.5
Performance
7.6
7.4
Customer Support
7.6
7.5
Implementation
8.5
Renew & Recommend
8.6
Bottom Line

Cloudtalk is a modern way of handling all your conversations. You can quickly create a virtual phone system for both sales and customer agents regardless of the location.

7.6
Editor Rating
7.8
Aggregated User Rating
1 rating
You have rated this

Cloudltalk is a great way to handle all conversations in your business in a modern way. Cloudtalk gives you the power to create a phone system for both sales and customer service teams regardless of their location. You can try for free before you get a perfect pricing plan.

There are more than 1000 call centers as well as phone systems that are powered by Cloud talk. These include electronic star, finax credit call, and much more. Cloudtalk enables you to maintain a local presence through an international phone number, and you can run your call center despite your location.

Cloudtalk is perfect for your needS regardless of if you have extremely busy agents or you rarely receive calls; Cloudtalk can quickly adapt to suit your need and preferences. With cloud talk, you can easily connect to the business tools that you love.

The platform easily integrates with the most popular business tools, including the most loved CRMs, Help desks and business tools including Zendesk, Hubspot, pipedrive and many more. You get the freedom to access phone call details through your CRM and even see CRM information for the caller through Cloudtalks 2 way syn solutions. Through advanced call center analytics, your team will be able to measure and improve communication with all your clients.

With Cloudtalk's real-time analytics, you can monitor the performance of your agents live. You can also be able to make and receive calls through your browser using your desktop and Cloudtalk mobile apps from any part of the world. Cloudtalk is super easy to set up and starts running in at least 5 minutes. Cloudtalk has been rated as a number one call center software.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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